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Customer Ratings & Reviews

$2,099.99

Customer reviews

Rating 4.8 out of 5 stars with 22 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the gram Pro 17" Laptop's portability and performance as its best features, noting its powerful capabilities. The build quality of the laptop is also frequently praised. Overall, customers seem to appreciate the combination of power and design in this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good computer, the weight and thickness are its main selling points although it does lead to the screen being a tad flimsy. As for the performance it is able to handle most things with ease, if you are using this for business or office work it’s great.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Incredible lightness for the capabilities

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG gram Pro 17" is the first laptop I've used in the LG gram line and I am seriously impressed. This is a truly no-compromises laptop in terms of capabilities combined with the amazing thin and light form-factor. For comparison, this laptop has a dedicated GPU and display that's 1.4 inches larger than my previous laptop (a Windows on Snapdragon model), yet it's only 2 oz heavier and actually (immeasurably) thinner than the Snapdragon model. LG has truly pulled off an engineering miracle with this device. #Unboxing and first impressions# The LG gram Pro 17" comes in a pretty standard laptop box and has the expected trimmings inside. I was pleased to see that the included USB-C charger is a standard 100W PPS charger with a nice, thick detachable USB-C cable, plus the brick actually has a standard mains power cord instead of being a "wall wart" so it's easy to find room on a power strip to plug it in. Otherwise, the unboxing experience didn't immediately jump out at me as "special" like it can with some other ultra-premium laptop brands, but it also didn't come across as too "cheap" either. The fit and finish of the LG gram Pro is fantastic. The chassis is some kind of magnesium alloy that is super light. It seems to be a little bit better at resisting skin oils than anodized aluminum or plastic finish, though it makes the oils that show on the touchpad stand out even more, for better or worse. My only complaint about the feel of the laptop is that the bottom panel material is so thin that you feel it flexing a bit, particularly in the middle of the vent near the rear of the laptop. This becomes more pronounced when the laptop has been hot for a few minutes (presumably the metal expands slightly). At first I thought this might be a defect with my unit, but after some time with the LG customer support techs (both by chat and by phone) I think this is just a design choice with this laptop. In order to have a super thin and light laptop with this kind of power, there are going to be some compromises. The only way to add rigidity in this part of the frame would probably have added weight and maybe compromised the cooling. I might tweak it later myself - perhaps by adding a thermal pad between the heatpipes and the panel - but for now it's not so disconcerting knowing that it's not actually anything "wrong." #Using the LG gram Pro 17# This laptop is super quick. LG have incorporated some great power user features that make the gram Pro stand out amongst ultra-premiums. For one, somewhat like a gaming laptop it's easy to adjust the power mode right from the function hotkeys. Second, LG have taken the time to add some value-add features to make the Copilot+ designation a bit more worthwhile than some other laptops I've used. With the "gram chat on-device" app, you have an LLM running locally that can locate settings on the laptop for you and answer other questions that you might normally pass to a cloud based AI tool, such as summarizing a document. The responses are pretty quick thanks to the Intel Ultra 9 285H having an NPU onboard. I also installed some AI development tools to get a feel for how well the laptop performs with local LLMs via Ollama and LM Studio. Thanks to the Nvidia RTX 5050 GPU and Cuda support, the gram Pro easily works with pretty much every open source tool out there. Yes, it only has 8 GB of VRAM and 32GB of system memory, but if you like to keep an 8b model running locally for code assist without having to pay for an online tool, the gram Pro fits the bill. For gaming, the gram Pro is perfectly capable of some eSports gaming and even AAA gaming if you are willing to turn the settings down a little. I was able to play Overwatch 2 at the "High" quality preset with DLSS set to "Auto" and stay pretty solid at 144 FPS without noticeable artifacts, leading me to believe it was staying at around the Balanced preset. I haven't downloaded any other games to the gram as I'm not planning to use this for gaming in general, but it can defiitely get the job done if you want to travel light. The display is about the best I've used for a non OLED laptop. It's a 144hz VRR display that gets very bright, though it doesn't support HDR unfortunately. At 2560x1600 it's got a crystal clear picture for working with text, and the 16:10 aspect ratio is nearly ideal for working in VS Code. #Final Thoughts# Hands down, this is the best ultra-light laptop I've ever used. It's also the best ultra-premium laptop I've ever used. Those two designations don't necessarily always go together. LG should be exceptionally proud of the engineering that went into the gram Pro 17. It's really a sight to behold (and hold, given how light it is). When you pick this thing up, you really do have to remember it's not an empty shell for display and it's a real laptop! I just can't get over how well balanced and light weight it is despite having a 17 inch screen and a dedicated GPU. Normally you expect a lot of weight toward the rear of the device with a dGPU thanks to the extra heat pipes and fan - but here LG has managed to keep things balanced where the laptop is easy to hold even if you're only grasping a corner. The only complaint I have for the gram Pro is the amount of flex in the bottom panel, but after a week or so of getting used to the laptop I don't even notice it, and it's... worth the weight (sorry). Will definitely be recommending this laptop to my friends.

    I would recommend this to a friend