Customer Ratings & Reviews
- Model:
- LMK500QM7.AUSATN
- SKU:
- 6419377
Rating by feature
- Display Quality
Rating 4.2 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the K51 32GB's camera, price, and ease of use. They appreciate the good quality of the camera, especially the dual front and back capability. Many customers also find the phone to be reasonably priced and easy to use. However, some customers have expressed concerns about the availability of screen protectors for the phone.
This summary was generated by AI based on customer reviews.
does what it's intended for have had no issue at a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does what it's intended for have had no issue at all
I would recommend this to a friendNew phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Looks much better than the last one.
I would recommend this to a friendLife isn't good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size phone, but very slow and will lock up. Life is not good with this phone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Did not like Android 10.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed memory card but there's no way to move files to it, so internal memory almost gone. And had it less than a week.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Unable to turn on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this phone with me on vacation. It shut off in the middle of a call and I am not able to turn it back on. I know it's been fully charged, but I'm not able to use it. Left me without cell phone service on my vacation. Very disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not for every day use phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is really slow. the touch screen wont respond fast. Installed uber and lyft drivers app and is not fast to run the apps. Even netflix and youvtube videos its lags. And on bluethooth audio falls behind on video chats. Ony thing that is great s i got signal where other phone does not.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Upset customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the K51 added it to my T-Mobile account and after a week it went out. The phone won't turn on or take a charge. I'm out of town and thankful that I brought my old phone because otherwise I wouldn't have a phone. When I purchased the phone the employees were wonderful
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not my type of phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was seemingly a nice phone but didnt appeal to me personally
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke second day of use. Not the best not the worst.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Something not right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't hold a charge to long I really don't use it alot for that reason it could be just this phone they sent me one bad apple spoils the bunch
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that your unit is not working as designed.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not. Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone used. My. Bb. Card without my knowledge..and same day return fee was so unfair to a former worker at BB
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please call BestBuy regarding this.^Venette
Upset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone would not turn on or work and I had to return it
No, I would not recommend this to a friendRIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get my SIM card :( fadsffasfsdfsfafdsfadfdfa
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Speed
Best LG Phone I've Had!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had many LG phones in the past, including the LG Stylo, and I must say that this is definitely the best LG phone I've had or any brand for that matter. This phone feels premium and the screen is amazing. A great feature on this is that it is loaded with funny memes, so you don't have to download them. There are many good extras I like for example when you send texts you can input large emoji's and sending voice recordings...But the one thing that blew me away is the sound... It has the best sounding speakers I've heard on any cell phone or tablet! The LG K51 is plenty fast for what I need it for... If I upgrade this phone in the future it will surely be a K51!
I would recommend this to a friend - Pros mentioned:Price
Lgk51
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for the price and I'm so grateful to not have to renew a lease or get into a new payment on a phone I could just put this on my post baby
I would recommend this to a friend - Cons mentioned:Nfc
Not worth ANY amount of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Poor multiapp functionality: The LG K51 manages app transitions very poorly. Expect to spend a lot of time trying to find the screen you were working on before a message came in. Or god forbid trying to find your map while driving. If it weren't for #2. below, I'd say this was the number one reason NOT to buy this device. But number 2 is a real dealbreaker. 2. NO NFC. You can download a Pay app but you won't be able to use it because the phone lacks NFC. Seriously. This is a basic function of a smartphone. 3. Poor screen response. I've lost dozens of phone calls bc the phone fails to respond to touch. It's not the screen protector, which i've used on other devices. BOTTOM LINE: not worth any amount of money. This device is an embarrassment to LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette
good phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awsome phone yoooooooooooooooooooooooooooooooooooo
I would recommend this to a friendWorst phone stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality,terrible signal and the worst I have owned in 25+ years. Weird swipe had to practice
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
