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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 52 reviews

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90%
would recommend
to a friend

Customers are saying

Customers find value in the superior camera quality, long battery life, and optimal screen size of this product. Positive feedback highlights the smooth and efficient operating system. Many appreciate the screen's quality and size, along with the device's ability to last all day on a single charge. The camera's capabilities, including its numerous options, are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 52 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Smoothest Android phone experience yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Android phone and the quality of the design, construction, and overall user experience is so much better. Hardware - I like the screen size, quality and brightness. I suspect the phone could be too big for one-handed operations for people with small hands, but otherwise it is thin and light and easy to grip. Calls and data - so far, call quality is quite good. Unfortunately I live in a city without Sprint LTE so I don't get the fastest, highest quality data service. When I visited a city with LTE, the phone data feels very fast. Ex) navigated Boston using Google Maps on foot and transit and had no glitches. OS and software - The newest Android OS really does feel much smoother and intuitive. The Google Now service (if you use Gmail) is handy, anticipating directions, reminders and other info you need without you asking. Voice recognition for search is pretty good and I expect will get better as I use it more. Camera - if you want your phone to also be your only high-quality camera, then this isn't the best choice (though I don't know what phone would be...). However, photos are otherwise good quality for sharing over social media and the built-in HDR+ and editing features are helpful for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great phone but not enough storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of this phone. It's feel comfortable in my hand and I'm able to use it one-handed. The picture quality and size of the screen is great. So it's comfortable watching videos, or looking over photos and videos you have taken. Speaking of which, this phone has really great photo and video capture capability. With this phone, you truly don't need a separate point-and-shoot camera anymore. Another thing I like about his phone is it is plain Android as Google intended. I have used other interfaces (such as Samsung TouchWiz and Motorola Blur) and I always come back to the simplicity of Google's interface. My only real complaint is that 16GB has turned out to not be enough storage and there isn't a microSD slot for expansion. I have always have a had phone with a microSD slot before this one and I thought I wouldn't need it. But I've learned my lesson. It's microSD slot or bust the next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Learning how to .... not easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than my old Samsung phone. The battery life on the Galaxy S 2 was terrible. The Nexus 5 battery lasts all day and into the night. The Nexus 5 was tested and is truly unlocked. Despite being sold as a Sprint phone it worked fine with a AT&T card. It has many radios built in and permits access to them. I plan to use it overseas when traveling. I can't say enough about how good the speaker phone is. The sound quality is fantastic! The sales person at Best Buy was outstanding. We experimented with the phone and made sure it was what I wanted. He loaded some apps that have been very useful. I use the voice thing frequently. It works great. I am very pleased with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nexus 5 is the best kept secret in the Android line. Full of performance with no added bloatware. If you want a no frills high quality phone this is it. CyanogenMod 11 ROM runs perfect on this device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone value at the time of purchase. Paid full unsubsidized price in order to get a free year of service on the student program. Paying $37.50 a month to pay it off in a year and also paying $7.50 for taxes on the free plan. So, for a total $45 a month for the phone and service. Great deal. After the free year of service I can take this phone to almost any carrier (except Verizon) since it is carrier unlocked. Can't do this with any other Sprint phone. Lots of support on the XDA forums. It's a great phone since it's not loaded up with the normal carrier bloatware. It's fast and responsive. The battery will last about a day and a half average. The only thing I don't like is the material the back if made of. It's kind of grippy so it's a little difficult to get in and out of my pocket. The HTC One X was much easier to slip in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Operating system

    Rated 5 out of 5 stars

    superior operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great..the os is very efficient and fast..camera is good..battery life is good..I liked the galaxy, but this is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love love love this phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best phone on the market at this price point! I have yet to find a phone for 350 new that delivers the features and build quality of the NEXUS 5! LOVE LOVE LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone, Poor network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Great 5 inch display, superb camera, amazing Android experience the way Google intended. Sure some of the features of other phones are nice, but the snappy performance and clean look make up for it. The only Heel is the network. They are doing work, but right now the now network is nearly unusable. I would recommend to everyone in the market for a new android device, just maybe not on Sprint.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, I really like this phone. I've had it month now. It's really fast. Has no carrier bloatware. It gives you a true Google experience. Only drawbacks( for me at least, even after tech support from Google) are that the conference call feature doesn't work and you HAVE to use Google Voice for your voice mails. These problems are software bugs and can be solved with an update from Google, the only question is when.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Best Droid Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great phone for the android market. It is super fast for games apps and the like and the screen size and resolution are right on. It will handle whatever you need. The one drawback is it doesn't come with some nifty features available on 3rd party markets phones such as the gestures feature in the galaxy line. Also the stock SMS app is hangouts which is kinda dated when it comes to messaging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great screen and processor but thats about it. The camera falls short and battery life is less than average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nexus phones are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nexus 5 is a great smart phone, very nice screen, decent camera and battery life. The fact that it is unlocked means you take it to whatever carrier you want, but avoid all the crummy apps the carriers like to install. Being a Nexus device, you also get updates to android much faster than you would if you were waiting for the carrier to deliver them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone. Good volume and call quality. Took a few charges before the battery started lasting all day. Downsides. Best buy carries no cases or screen protectors for this, and case selection is soso. Power button is touchy even with a case and find it turnin. On in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone with the Sprint/Best Buy student promotion. Needless to say, I fell in love with it right from the beginning. It is extremely easy to setup, very powerful, no lag and a gorgeous screen. You will find the sound well more than adequate and even the lower 16 gig model will leave with enough hard disk space for apps if you are habitual of storing your data in the cloud. The only thing that I found to be less than adequate is the battery life, which by no means is deal breaker, might die after a day of intensive use. It would be better to condition your battery(How to do it here : http://dottech.org/17705/tip-condition-your-new-cell-phones-battery-to-make-it-last-longer-but-be-sure-to-condition-it-properly/). After some time you might need an external battery case. But all in all, it is THE best android phone in the market, period.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good phone. Excellent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Great camera. Not so great battery life or speakers. The system ui randomly crashes and phone just goes to lock screen and sometimes it randomly won't open either the front or rear cameras. Can't be beat for the price. Ridiculously fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great phone with updates direct from google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Nexus 5 from a Galaxy Nexus and it is night and day difference. I could barely make it to 2pm on a normal day with the Galaxy Nexus and now I can make it through the entire day with the Nexus 5. Everything runs very smooth with no slow downs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research and was sure this was going to be the right phone and I was right. Has good battery life and is easy to use. Size is large put it is just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for Android enthusiasts. The screen size and resolution are perfect and the phone is quite fast thanks to the SnapDragon 800.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Dilemma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally is a really good phone but with some problems. I upgraded my old but still nice working iPhone 4. I really like my new nexus 5 phone but it has some problems. First of all battery life is really problematic and short. The other thing that might annoy you is that there is no SD card slot so you should always check the status of your memory. And the camera is really good but it has a little lag which is not a problem for me but can annoy some. And finally the print network is not that much good and some times my phone has no signal, let alone LTE or 3G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great android smartphone. Priced less than other comparable smartphones. New kit kat operating software seems to work seamlessly. Camera is fine but have to admit Iphone 5s is better. Battery life is not bad but could be better and not getting a 32gb would be my only gripe.

    I would recommend this to a friend
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