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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 57 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the sound quality of the refurbished TONE Active Wireless In-Ear Behind-the-Neck Headphones, frequently praising its clarity and enjoyment for music listening. The secure and comfortable fit, especially during activities like running and cycling, is also a major plus, with many appreciating the retractable earbuds for convenience and tangle-free use. Positive feedback also highlights the impressive battery life. Overall, the headphones' functionality and comfort contribute to a highly positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 4 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves every thing, but wishes they were a little louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was skeptical to buy refurbished cause I thought it would not last. Everyone else’s is broken mine is still ticking and it’s years later!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It an OK product for the price What I like 1.Retractable ear piece 2. When I talk in the phone I can hear the other person pretty good Don't Like 1. The other person in a phone conversation cant hear me to good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    long lasting battery and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this headphone all day long. From being at the gym to working on the road (I am a sales person). It's very reliable and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. I like it very much and is good for me to use at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she loves it. I would recommend for a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT SHOULD HAVE THE REJECT BUTTON ON THE SIDE. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset but not the best. 4 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for biking. It's water and sweat proof with is good for me. The button is hard to get to unlike the tier LG headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset feels comfortable and can hear great, however everyone says audio is extremely muffled and garbled. Had better success with just the regular LG Tone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ahhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listing to music really BAD for talking on the phone! Nobody can hear you unless you are in a quiet room ambient noise is this devices weakness! Dont buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Buttons to small often hanging up on a call when trying to adjust volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caution!!! Might be Good for a Child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this item I thought I would be getting a quality headset. However, I did not. I received a partial working headset that you have to mash the buttons very hard to connect the bluetooth to your phone and connect phone calls. Only one earpiece works and that's the left one. You can't hear anything out of the right ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very small neck size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this one make sure you become fitness model cause if you are regular size person it wont fit your neck at all i think lg made this bluetooth for skinny females who work out 5 hours a day or live at the gym.i returned it in a day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very tight on neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worthed i m big guy this is for skinny poeple very tight on neck quality is not as good as shown in specs and pictures also

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones I've had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a few wireless headphones in the past few years and these are great. Retractable ear pieces. Great sound. Microphone works well and people hear me well. Go fit when working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reason not to.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All LG Bluetooth products seem to be legitness and although purchased refurbished and on sale (double win) this was a no brainer. Top quality headsets all around.

    I would recommend this to a friend
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