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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 71 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the sound quality, battery life, and comfort of the Refurbished TONE Pro Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the lightweight design and ease of Bluetooth pairing, along with the attractive price point for a refurbished product. A few users did mention that the earbuds sometimes fall out of their ears. Overall, the positive feedback on sound, battery, and comfort outweighs this minor fit issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't beat the deal and wouldn't know it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OK for outdoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for busy hand, no need to hold the phone or wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price!!!! This headset works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was refurbished which is fine but seriously Wax in ear plugs gross

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not my cup of tea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones felt pretty flimsy. They produced a lot of static as well. They also didn't stay in my ears very well. LG didn't hit a homerun with this one for me at least.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not for the cheeky fellas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a pleasantly plump fella, this device does not work well. the main bluetooth components are housed on the side under your cheeks, so a large guy like myself, covers the housing causing the signal to fade in and out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I did not like this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for biking. The headphone wire is very thin and can easily break. i did not like the slide up and down button. I return it for those two reason.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Priced right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for biking. The headphone wire is very thin and can easily break. i did not like the slide up and down button. I return it for those two reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older pair and this one would not stay connected. At times during calls the other people would lose my connection. Returned it to Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts and sounded horrible out of the box. Didn't like how the cords laid either. Not a fan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    I like them...but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is very good so far. Sound is good but I listen to audio books so does not matter so much. My concern is the kind of flimsy wires on the headset. I wanted to buy warranty but they do not allow I guess. I take very good care of my stuff but a little worried. Guess they are not so confident in refurbished product. Might have to return, One of the wire clips was missing when I got item. I am going to store and see if they can replace clip or I will return

    I would recommend this to a friend
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