Customer Ratings & Reviews
- Model:
- 27ART10AKPL
- SKU:
- 10818525
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
LG PORTABLE TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Great Product, I’m able to watch you tube, TikTok, Play my steam deck. My only gripe is the battery life is only like 3 hours
I would recommend this to a friendMy sidekick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product LG put out for the consumers. I use this all around the house.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it… i travel all around the house with my Lg stand by me
I would recommend this to a friendExcelent Product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Product! Muita qualidade e design muito arrojado.
I would recommend this to a friendGood computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent computer we use it in out classrooms
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came not broken, can’t ask for anything more
I would recommend this to a friendthe best!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, the price is worth it, I love it!!!!!
I would recommend this to a friendBrand response from LGAnswers
Posted .We’re delighted to know that you are having a five-star experience with your LG StanbyMe. We work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Welcome to the LG family! ~Rita
Teo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and practical. Resolution is only limitation
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product would recommend only new but does die fast
I would recommend this to a friendLG stand by me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little heavy to move souring the room. The quality of it is great.
I would recommend this to a friend
Cool Piece of Tech that is Fun and Functional!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG has made a great portable screen that makes it easy to enjoy content from anywhere in your house. The stand is relatively easy to move from room to room, without worrying about tipping it over due to the heavy weight of the base. While it moved effortlessly on wood and tile, it was not as agile on carpet, which required much more force to position the device. Setup was also relatively simple: just scan the QR code found inside the box and follow the instructions on the installation video. In less than 20 minutes, you will have it ready to go, though there were some moments that were more difficult than others. Thankfully, the LG StanbyME also comes with printed instructions for both assembly and disassembly of the unit. I really appreciated that the box itself is used to make the installation process easier, and overall, it wasn't too complicated to put this piece together. The build quality of this device is absolutely great. All of the materials feel high quality and sturdy, giving me the impression that this mobile screen is built to last. The screen itself easily rotates horizontally and vertically, so you can watch content of all types. Additionally, the height of the screen can also be adjusted to ensure the perfect viewing angle. Not only is the stand and the screen beautiful, but it’s both functional and well thought out. Once it is together, connecting to the internet and using it is easy. You are able to control media with the included remote, or via the touchscreen. The picture on the 27” HD screen is beautiful, even though it is not 4K resolution. That being said, it looks good with content from streaming services like Hulu, Netflix, and Disney+, which all have apps built into the StanbyME. The built-in speakers sound good but are not spectacular, which is probably to be expected. The apps update extremely fast, and I love that it allows you to share content directly from your Apple devices. I was impressed that this unit works so seamlessly with Apple products. That being said, I did not test it with Android devices, so I cannot speak to the functionality with that operating system. The StanbyME charges relatively quickly and lets me use the device unplugged for a few hours. So far I have been using this device to watch shows while I work out, and it is perfect for this task. In the future, I suspect that LG could improve upon this design by upgrading the screen to 4K, with perhaps a higher refresh rate as well. Other than that, I would not change anything about the current version of this model. The LG StanbyME is an awesome piece of technology that can be used in various ways based on each individual user. It provides the utility of a touchscreen television, with the convenience of a mobile piece of hardware that can go anywhere in your home. After using it for a while, it is clear that LG has created a unique device that is not only fun, but functional as well.
I would recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not what I expected too expensive for the quality it just a cheap verging of a tv charging it you can barely watch 1 moving then it dye
No, I would not recommend this to a friendPretty and not practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad except the short battery life that makes it to plug and play. I expected it as a portable and it didn’t fully serve my needs. I do love the design
I would recommend this to a friendBest Buy not honoring policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy isn’t refunding the price difference when on sale, it states in their policy that they will refund the difference within time period. Got with customer service and they said it’s not within the time frame when I bought it less then a month ago which goes against their policy stated. I have screenshots and documentation of this. It’s still within the timeframe currently.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Johnathon. Thank you for sharing your experience with the LG StanbyME (27ART10AKPL) model. We understand your concern about not receiving the support you expected, especially when dealing with a price difference refund. We recommend reviewing Best Buy's price match and refund policy directly with their customer service at 888-237-8289 to ensure all criteria have been met. For quick guidance, you may visit https://www.bestbuy.com/site/price-match-guarantee/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000.
If you feel that the issue hasn’t been resolved properly, you might want to escalate the matter with a manager or contact Best Buy's customer support. In the meantime, we’re here to help with any questions or concerns you may have about your LG product.
Please feel free to send us a private message on social media @LGUSSupport, and we’ll do our best to assist. We want to ensure you have a positive experience with us and will support you however we can. ^Juvy
Airplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because Airplay mode doesn’t work from iPhone.
No, I would not recommend this to a frienddont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to use. depending on app you have to use touch screen or just remote. not worth the frustration. battery only last a very short time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Not actually touchscreen!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone here was either paid, or doesnt actually know what they are talking about. I bought this because it was “touchscreen”. Come to find out LG OS is garbage and like 90% if apps that are available on their OS are not optimized for touch, so you gotta use the control instead. DO NOT BUY! Apolosign has an even bugger monitor (32inch) and is $100 cheaper. Android OS too. Yea dont get this, it was trash.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG TV (27ART10AKPL) model. We value honesty and accuracy in our product descriptions. Your feedback is important to us and will help us improve how we communicate with customers. For assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Charged batteries
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn’t stay charged 3 hrs it only stay charged about an hr
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, EsterD! Thank you for your feedback for the LG - StanbyME 27” Class LED Full HD Smart webOS Touch Screen! Here are some tips to extend the life of your battery: Reduce the screen brightness and set a shorter screen timeout: Turn off radio communications (such as Wi-Fi, Bluetooth, GPS, etc.) that you're not actively using. (Note that the GPS receiver is only turned on when you’re using an app that makes use of it.) Turn off automatic syncing for Gmail, Calendar, Contacts, and other apps if you don’t need it. Should you have any questions, just contact our LG Support Line at 800.243.0000. ~Rita
Use the Battery saver feature (accessed in the Settings menu) to control data activity, Wi-Fi connection, Bluetooth connection, and power used for the device such as screen brightness and notification light.
NOTE
Allowing other devices to use your device's hotspot connection will drain your battery more quickly.
If you accidently press the Power/Lock Key while the phone is in your pocket, the proximity sensor prevents the screen from turning on in order to save battery power.
Home: Index
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed after spending all that money the stand by me thing doesn't have a camera
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ZacharyC. We're truly sorry to hear about your disappointment with the LG StanbyME (27ART10AKPL) model. We understand how frustrating it can be to have expectations unmet, especially after making a significant investment. We appreciate you taking the time to share your feedback with us, and we want to assure you that we take all customer concerns seriously. To obtain more details on your LG product, you can download it's owner's manual: https://www.lg.com/us/support/product/lg-27ART10AKPL.AUS. If you need further assistance on your unit or If you have any further questions, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help you. We genuinely value your feedback and hope to have the chance to restore your confidence in our products and services. ^Juvy
EN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is bad. I want to return it. I'd keep it for $400
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear that you're experiencing issues with your battery. Let me assist you with this. We understand the inconvenience this has caused you. We value your business and we want to take care of you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris