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Customer Ratings & Reviews

Your price for this item is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 61 reviews

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  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very spacious and look so good. I love the middle drawer so much. There's 3 kinds of ice and you can choose you want more or few production of ice everyday. My fridge is connected to my wifi and phone so it does tell me if something is wrong with it. Overall, I love it. I have enough space for my food groceries and left over food.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the refrigerator for about two weeks but so far so good. It has a ton of space and I love the slow close doors, no more slamming! The convertible drawer is great, makes it very easy for grab and go items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator, sleek, excellent capacity. Couldn’t be happier. My only complaint is when it was installed the doors were uneven and I was told someone would contact me to repair it and that hasn’t happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, for a good price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great quality, it is very functional and the price is really competitive. I will highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with our purchase. Our old one stopped working around Xmas time and Best Buy was able to get our new one just in time for our Family party!! Thank you BB!!

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Great refrigerator so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this refrigerator w/ flexible middle drawer. Space for everything I use. Lower freezer is easily accessible. Warning tones sound if anything stays open to long or doesn’t close properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG knocked it out of the park with this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking fridge, and very functional. Tons of room, and the extra customizable drawer for fridge/freezer is very nice. This beast makes a lot of ice also with it's 2 ice makers. Ice in the door for the dispenser, and ice down in the freezer drawer as well that falls into a handy removable bin. The upper ice maker bin is also easily accessible, and can also be removed to dump ice into a cooler, bag, etc just like the bottom one. Between the 2 ice makers, you can fill 2 gallon bags in a day. The anti slam doors are a nice touch as well! Nice big selves on the RH door that are spacious, more than big enough for a gallon of milk plus. The customizable extra drawer has a movable divider, and is deep enough you can fit a whole 12pk of cans into a space, and still have the rest of the drawer free to use. Very simple to use ice/water touch selection at the dispenser. The rest of the controls on this one are inside at the edge of the RH door, handy if you have kids, and less chance of accidentally getting pushed. Runs quietly. Has a easy change water filter that lasts 6 months, and an in fridge air filter as well for odor control! Connects to your Wi-Fi so you can use the LG Thin Q app. This is a large fridge, but the doors and drawers come off fairly easily so it can fit through a doorway and be reassembled in the final location. LG thought of everything, and the Best Buy Geek Squad guys made quick work of doing this, easy peazy! We already had a dark stainless LG dishwasher, but did not want to pay the extra $ for that on this fridge. No matter, as the regular stainless goes fine wish the dishwasher, and looks awesome in our kitchen. The handle-less doors and drawers save room, and give this fridge a sleek modern look. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer, Ice maker

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator. The extra drawer is great for cheese and a few bottles of wine. Having the 2nd ice-maker means I always have extra ice when lots of people are over. My wife loves the look of no door handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unhappy with Best Buy not LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG fridge with double ice makers. One in the door and one in the freezer. Has lots of room. The gentlemen that delivered it were very nice, knowledgeable with their experience of installing the fridge. I did tell them that we had an appt scheduled for 5/10 but Best Buy geek squad were a no show, not even a phone call that they weren’t coming after receiving an email from Best Buy at 6:31am stating they’ll see us between 8:21am- 12:21pm that day. They both agreed I should’ve received my order on the scheduled date. I called customer service only to find out they rescheduled me for Sat 5/11. Told them this was unacceptable as my old fridge went out the night of 4/19. I’ve been doing without a fridge for that long. Again no calls or email stating that there was an opening for Friday 5/11. I took this appt. I was so excited when I finally received my fridge. Lousy communication on Best Buy end. Something they need to work on. Both my husband and I stayed home on Wed for them not to show up. We both stayed home on Friday as well to make sure they came. Lost my respect for Best Buy over this. I think they should do something for us the wrong way we were treated but then again all they wanted was our money, not our loyalty because they surely didn’t show us any loyalty. After buying several large appliances from them a few years back don’t know if I trust them with any future orders.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Beautiful refrigerator at a great price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The convenience of having the convert drawer whereby I can easily change to freezer mode if desired is such a great feature. The refrigerator doors are non-slamable, but I love that they actually work like soft close cupboard doors. The freezer does the same. These features alone are why I immediately knew this was the refrigerator for me. The clean exterior lines on the exterior are so attractive and the interior space is great! I research extensively before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this French Door Refrigerator. It is spacious and lets me organize everything from wine to big cake and prep meal for the week. Also I remove one of the top shelfs and I can put anything from Juices to bottles of champagne. Bottom drawer (freezer it has a lot of space as well) The only thing I would say to improve would be the water selection -ice selection. But I love LG. Last delivery guys were very nice and respectful .

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Awesome fridge definitely worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. Very simple boxy design with tons of usable space. Perfect for my family of 4. My favorite thing about the fridge is the ice makers and the smart ice feature. It has a ice maker in the left top door and an ice maker in the bottom freezer. The smart ice feature allows the ice maker to make ice based on demand and will turn off the ice makers once the ice boxes are full.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Very spacious and love the clean look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having door handles takes some getting used to but we love the clean, no-handle look. The convertible middle drawer will come in handy. We have not tried setting it to freezer mode yet but having the option is a great feature. Note: Smaller ice cubes come from the door while larger ice cubes are made in the freezer and drop into the large tray.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Very happy! Sleek and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this fridge. It’s sleek and fits a lot. I also like that the water dispenser is on the outside. This is my first time getting a fridge with a drawer in between the top and bottom. So far really like it! I keep a bunch of snacks in there and it’s nice you can convert it to a freezer space too if you prefer or keep it as fridge temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this one lasts longer than 6 years!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the salesman and delivery but wish I had them haul away old refrigerator as it cost me $100 to get rid of it. So far happy, hope it last longer than my old refrigerator. Makes lots ice and good size cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s huge. Make sure you know the measurements before purchasing. I like the drawer that converts into a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The pocket handles are sleek. Overall I'm very pleased with this purchase. Pros: -The soft close doors close themselves -There are 2 sizes of ice cubes, smaller from door dispenser, larger in freezer drawer -The flex drawer is great because it can be adjusted to suit your needs -Pocket handles eliminate bulky handles -The darker stainless steel so pretty & looks so sleek Cons: - I wish the drawers were self closing - I wish it came with an ice scoop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love the convert drawer, and no handles. Best Buy coming back to align doors better. Stainless front was flawless. Duel ice makers also work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It's larger than I thought it would be due to the depth of the door with the ice maker. Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible drawer

    Rated 5 out of 5 stars

    Game changing refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Worth the money for the extra space in the freezer. The third drawer that converts is also amazing

    I would recommend this to a friend