The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Horrible Service
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t expect anything you order on time with Best Buy
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Moises. Thank you for sharing your experience regarding the LG Cooktop (CBGS3028N) model. We understand your concern about experiencing delays when anticipating a new appliance. We strive to provide excellent services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 for updates on your purchase. While the retailer manages delivery timelines, we’d like to ensure your experience with your new unit is as seamless as possible once it arrives.
If you have any questions or concerns about your appliance, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist you further. We appreciate your patience and understanding. ^Juvy
Rated 5 out of 5 stars
LG Cooktop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Jenn-Air for almost thirty years. I hope this one holds up as well.