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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,199.99

Customer reviews

Rating 4.2 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the STUDIO Styler Smart Steam Clothing Care System for its performance. Users are impressed, with some describing it as a perfect at-home dry cleaner. There were no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Rated 1 out of 5 stars

    Owning a Steamer v. Damage to your Home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered with large scratches on the side, and the delivery team damaged the drywall in multiple places. Unfortunately the claims process is impossible to navigate and ultimately you’ll hit a dead end when trying to submit a claim. I’m not using Best Buy in the future for appliance deliveries - i had good experiences until now, but as soon as there is an issue to resolve their customer service totally disappears. Accidents happen but you need to resolve them, not pass the buck to third parties of third parties who ultimately will ignore you.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with the LG Steamer (S5MSB) model. We understand how frustrating it can be when damages occur during the delivery of an appliance. Our goal is to provide a seamless and hassle-free experience, and we regret that our claims process fell short of your expectations. We will address your concerns with our delivery team and work towards preventing similar incidents from occurring in the future.

      If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy LG

  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Looks and works great

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and functionality is fun and a great joy to have in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use to refresh clothes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product to refresh your clothes. If your clothes are slightly worn and needs refreshed, it’s perfect. However, be prepared to iron afterwards

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG studio styler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine overall. Works well. Only came with 3 hangers (but there are space for 5). Cycle takes longer than advertised. Recommended utilizing it the night before. Really removes difficult wrinkles, but ironing is still necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews, decided to buy one. Now I can refresh lightly worn clothing without really throwing it into the wash. Kind of pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to keep clothes fresh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The styler has been a dream for cleaning dress shirts and suits in between dry cleaning runs. The scent feature is fantastic and lasts 3-4 cycles. The unit is built well and I believe will last for years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG studio smart steamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 9, 2023 I purchased the upgraded version in hopes of putting the steamer closet to good use. I tried multiple linen shirts, light weight pants, sheets, etc. and unfortunately did not help with wrinkles. I wasn't expecting perfection. But should be able help something…I think that it still needs a iron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steamer is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance to add to your closet to provide refreshing of delicates and sanitizing of toys, pillows, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. However if your looking to get rid of wrinkles it's only capable of getting out light wrinkles

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent ROI and Convenience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that does exactly what it states. Came with 5 hangers plus a hanger for the pants crease. I’ve been using it regularly and as for somebody that dry cleans his work clothes, the savings will surely add up for an ROI!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nurgali Rysbek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't have steemer purchased it as a steemer but didn't have it at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Clothes Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected and no surprises. Make sure to level or use carpet spikes as it does shake more than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect at home dry cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect at home dry cleaner! I don't need to take my clothes to the dry cleaner any more and can quick steam wash my stuffs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, now I have Fewer trips to the dry cleaners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Products are Great!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG steamer is so amazing. There are so many things you can use this for;drapes, slacks, and suits. So convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clothes steamer can’t wait to do all my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. I love it and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes steamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to get your clothes looking, feeling and smelling new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Styler Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I thought, but can fit nicely in a corner of a room or hallway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad not badnot badnot badnot badnot badnot badnot badnot badnot badnot bad

    I would recommend this to a friend
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