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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the TONE Active HBS-A80 Bluetooth Headset for its exceptional sound quality, comfort during extended wear, long battery life, and retractable earbuds. While some users have concerns about connectivity issues, a tight fit around the neck, limited range, and design flaws, the overall positive feedback suggests that this headset offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,403 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Blue tooth headset works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like to wear headphones or head peices but since the law passed no phone use it needed to buy this. To my surprise I use it even when I'm not driving. The sound quality is great def better than I expected. It sits comfortably around my neck and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They are lightweight enough to forget they are even around your neck! I have never had any issues with them. They have a long lasting battery and they cancel noise out when the earbuds are in your ears. Would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a head set ,too small for my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is always wearing headphones with a cord under his shirt. I bought these for his birthday as they are water resistant and he works outdoors sometimes. He loves the sound quality and that he can use the phone for calls as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for the person wearing the headset is excellent. When using for a phone conversation, the person on the other end can have problems understanding the headset user, as it's easy for the microphone to get under the collar/shirt of the person wearing it, making their voice sound distant or muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not only light but also sound amazing. The band fits snugly around my neck which is great when in the gym. I had another set of LG headphones that used to stop working after sweat got on them. This is not an issue with these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these and recommend buying them, especially if you plan to work out with them. However, the instructions could use some help. The buttons are recessed. When the on/off button is pressed you must hold it for 2 to 3 seconds. When it turns on (or off) the earphones briefly vibrate. That is a good thing, but not mentioned in the instructions. When trying to pair these with your phone don't charge the device at the same time. There are three buttons on the left. The front one is to turn on (or off) the phone. The other two are volume controls. They take some getting used to in order to increase the volume and not initialize the phone As regards the phone reception I have not encountered problems. I have made and received calls. The callers have said they can hear me fine. The set goes around the neck and gently presses on the front-lateral part of the neck. (I have a 17.5 inch neck). This is likely to keep it from moving around a lot if you are exercising. After a minute or two the pressure is not noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is constantly on the road, these headphones are amazing. The sound is clear and the person on the other side can hear me perfectly. As a music lover though these are pretty good. I needed an equalizer to get the right sound out of them. Overall a great solid pair of headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first thinking that they would be irritating around my neck, but I don't even notice that they are there. Super easy to use and pair with phone. Would recommend getting the warranty though as first set lost volume through one ear bud, but with warranty was easily exchanged.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    He loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for hubby Ana he really likes them. They fit perfect around his neck. He is already acquainted with all the features. They are pretty durable (dropped many times) The sound is really good for the brand and price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple LG sets over the last few years, lost or damaged them. This feels more solid than the last and the added waterproofing is nice. Sound quality is good. I'm still getting used to the relocation of the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Water resistance

    Rated 5 out of 5 stars

    Excellent hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned another LG tone previously a couple of years ago and it didn't stand up to the environments I work in or sweat from working outside. This one seems much more durable and is water resistant and sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    LG- ToneHBS-A80 Bluetooth Headset- Good not Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could write the kinda of review LG has deserved in the past for this pair, but unfortunately, for them and myself, I have been less than blown away by their performance. Mind you, the quality while making a normal phone call is great and the battery life is good, I am still unsatisfied by the musical sound quality of any of the higher end headsets. They lack low end response altogether. The oldest headset I now owe is the LG-800. They have nearly twice the low end frequency response and therefore sound full and rich when talking on the phone AND listening to music, so I actually prefer them over these in nearly any condition. Which stinks. So although I absolutely love LG products, I may be voting with my feet, this could be my last pair. Thanks, Kenny

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound had improved since some of the older models. I was a little nervous the wires for the ear piece would get caught in something but they retract very easily. Keeps a charge for at least 4-6 hours of play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s perfect for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only crack I have on these head phones is there is no noise cancellation on these headphones, so from anything from the crinkling of a bag of chips to a dog barking is extremely loud to a person on the other end of a phone call, everything else is super primo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's exactly what I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the rose gold hbs 90 model before and this one is actually almost as good. It's just missing the bass and premium sound quality. The sound is good enough to suit the purpose. Battery life is pretty good as well. I definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice headset, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the headset is nice and sturdy and started off with great sound and microphone but after three weeks I'm starting to have issues with it. Might be a bad unit, so I'll try another before final judgement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for all round use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my previous pair that went on the fritz. At first I really didn't like them, but as I used them more and more I was happy about my purchase. I use them in warm ups before basketball games and while working out in the gym. They are great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is very clear, easy to connect, and good connection range, the battery life is very good. The roll back ear pods are very handy so they don't have to be hanging while working, .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for exercise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredibly comfortable in your ear and around your neck. Only issue I ran into was the fact that the connection seems to weaken when I place my phone on my back pocket as opposed to my front one. I found it strange but it does this with both my phones.

    I would recommend this to a friend
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