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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 420 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the TONE Free HBS-FN6 True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users have praised the earbuds' secure fit and stylish design, while others have appreciated their ease of use and affordable price. However, some customers have expressed concerns about the lack of bass and the limited volume, as well as the occasional issues with the touch controls and the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 420 reviews
  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not loud. Not worth the money. U hear everything. Don't stay in the ears. Don't buy it. Not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gone and forgotten

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the TV. Nice gesture. Our Teenager stole them. Not sure what happened to them. #reallife

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came with the TV so can’t complain too much about them, but they’re average wireless buds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Anit-Bacterial and Anti-Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest quality bluetooth connection and easily the most anti-bacterial headphones available. However, the sound quality is the worst I've ever heard, the only explanation I can think of is I received a defective set of headphones, but after countless different devices and settings these still sounded like someone inside cranked the distortion to the max.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't shown how to connect & use. Waiting for other Tech to come & correct soundbar & other issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent set of earnings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent maximum sound for earbuds but the quality of sound is rather mediocre.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came free with my tv and I wouldn’t spend what they ask for them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it much. Sometimes I feel pain in my ears after using for certain time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG-FN6 mobile only!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG FN6 will only connect to mobile devices only (android or iSO). for the cost of these I would think that LG wouldn't cheep out and actually allow this device to connect a wider range of devices like a computer (Windows and apples Desktop Operating Systems).

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good but i dont like the fit in ear after wearing awhile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to returned it the EarPods make me the ear red and painful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality Good wireless option I would recomend if getting them on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are meh. The Apple AirPods are much better in my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is good! Good so far! Thanks!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just not really good at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things fall out of my ears spontaneously, the sound quality is mediocre at best and the interface is jenky as hell, thank god I got them for free with my TV! I actually was surprised, as everything else lg that I have is quite good.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Comfortable and Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and sound are great with this set. They are very comfortable for long periods of time. I had to download the app in order to really understand how to set up and use - they don't come with clear paper instructions. You are able to customize the touch commands which is nice. They are truly noise canceling. Even when you choose to allow ambient sound, it is REALLY muffled. You would not want to wear these while driving in my opinion. The battery charge does last a really long time, and they connect super fast to bluetooth. All the 'smart' features work very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot hear over the static! And I didn’t try them before the return period so now I’m stuck with them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some pretty decent ear buds I got them free with my oled tv. I don’t think I can recommend them on there own

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LG TONE Free = BOMB SHELL BEAUTY

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaps’n bounds of next gen navigation packed into the tiniest LG TONE Free earbud HBS-FN6 microchips. Though I had my reservations about switching from wired buds to wireless, especially because of my concern about losing one or the other bud during outdoor jogs, I find these buds have a snug fit that allow the wearer to lose that worry. So, don’t be ‘scurred’!!! Right out the box, the bud tips were the correct fit and connected to my Chromebook’s Bluetooth without any search and set up toggling. In a hurry to stay on track with a new early-to-bed routine, I jumped right onto my trampoline. Got NOT ONE inkling of insecurity that a bud was slipping at any time during a dynamic and rigorous bouncing routine. (For those who don’t get the perfect fit at first bite, there are a variety of tips, especially good when one orifice is larger than the other.) Another plus for athletes, gardeners and other outdoor enthusiasts, the buds’ have IPX4 H20 and sweat resistance as well as, with a minimum 10 minute charge, a UV light that destroys harmful microbial terrains, eliminating a tiresome cleaning chore from the list. As compared to earbud competitors previously experienced, the sound clarity has a distinctly higher level of tonal depth. These buds have telepathic recognition of body contact because they broadcast content when installed in your ear and stop when removed. Moreover, I noticed the range of reception beats out my old units by a wide margin. When I inadvertently left my phone running a webinar in the bedroom, after moving three floors down into the laundry room, I was stunned that I had no distortion over such a long distance. I was also surprised to find an AMBIENT NOISE option that affords the user a noise cancelling perk that I had only previously seen in the large earmuff headsets. What was once a $300-600/unit feature is now tech that fits into your palm affording ability “to control the amount of sound you can hear around you” as described in the Manual. Since the AMBIENT NOISE perk uses more battery charge, depending on usage, the battery can give you 6-18 hours of use. And, a 5 min charge can deliver 60 min of play time. In addition to remote access to your AMBIENT NOISE feature, the TONE FREE App for Androids 5.0 and higher has a host of SETTINGS for the SOUND EQUALIZER, a SMS, MMS, SNS MESSAGE READER, a FIND MY BUDS TOOL and, most importantly, the TOUCHPAD functions. My only difficulty was with the TOUCHPAD which I found wasn’t as intuitive as expected, especially since my touch was initially too heavy and ham-handed for the sensitive receptors. To get it right, I revisited the manual on the App, conveniently more legible on the phone than in the printed tutorial, to learn the pattern for adjusting the volume, receiving calls. ambient noise control, and playback options for listening to music. But, once coordinated with the unit’s settings, the App affords access to customize a pattern of commands that suits anyone’s peculiar logic. So far, I have not yet been compelled to change the original TOUCHPAD settings, only compelled to lighten up my touch to manage nano tech. On connecting, OGMs from the App deliver status reports i.e. remaining charge on each bud, etc Another loss prevention perk is that the buds magnetized to link up for a larger visual footprint when you rest them on a surface. Though not only does the round, compact and rugged charging case pack easily for travel, at the store, the unit is kitted in a sturdy but elegant cube that makes for a “big bang in a small package”, a gift worthy of its ~ $149 price point. For a quick start, the buds came fully charged in the case. A convenient exterior pin light display indicates low to high level of remaining charge, tiered in three different colors. Nonetheless, the language on the box indicates “Wireless Charging Case”, a statement that can be misconstrued. I could be wrong, but the buyer might think the box contains not only earbuds but also a Wireless Charging Platform. So, if other consumers concur, a request to the marketing team is to revise the text so the consumer does not get misled by ambiguous sales copy. If future editions are designed, please also consider fluorescent or brightly colored options to ease locating the earbuds and case when in dark places like luggage or handbags. Overall, I am smitten over the BOMB SHELL BUDS packed with sophisticated microtech.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. Whether it is a phone call, music, movie, audiobook, the sound is tinny and constantly drops. These were free. Stick with the Apple AirPods Pro.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG