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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,380 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love the retractable cord

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the bomb. Sound quality excellent. Noise cancellation; great and very durable !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Outstanding Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones that I’ve purchased. Headphone are light and easy to use. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Talking over the phone with them works ok. It is a little muffled for the person on the other end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exellent Quality, SOLID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Molded aluminum case for the "working end" and an improved flexible neck piece. Harmon Kardon drivers for ear buds, that are also aluminum cased. I have owned, and used every day for 7 months; SOLID, STURDY. My Lg Tone set fell apart in a year. These still feel and operate the way they did coming out of the box. Giving 4 stars for this reason: they are not designed for low volume ambient use. There is an annoying "sea shell" ocean sound even when not turned on. I have tried every available ear bud size; a solution was no silicone bud at all, but that isn't practical is it, they fall out. All that said, once volume gets up about 25%, the sea shell is a non-issue. The sound quality moves from the beach to the studio. The science behind this IMO works like in-ear monitors; the ear bud creates a seal making the space between your eardrums and buds a pressure chamber, allowing better performance across all frequencies....even the "sea shell" freq at low volumes 8 ^ )

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well, great sound quality, long battery life, I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headset for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most user friendly headset. Calls are very clear both ways. Retractable ear buds are great too. Overall great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent set of Headpones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good on these headphones - clean and crisp sounds, but the microphone can give a bit of a wind tunnel sound if you do not speak clearly. My friends have complained a bit about that aspect of these when I talk with them. But for hearing music and calls, it sounds clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 5 different Bluetooth headset before I found this perfect one. It's expensive but it does the job for me. I was a bit skeptical about it since it not have noise cancellation but infact it's performance supercedes most noise cancellation bluetooth out on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my wife. She needed them for work as she is always on the phone and on the road driving. She enjoys music as well. She loves them......claims she got the best of all worlds. Safe driving, clarity in phone conversations and great for rocking out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great head phones at excellent price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound,easy to use,comfortable to use and safe when driving. I'll fefinetly recommend it to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    LG Tone Platinum Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Bluetooth headset that could double as a phone headset and play music. This does both fairly well. I have not had anybody complain about the quality of the microphone when using as a phone headset. I would recommend to others looking for a similar device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They last all day. The sound quality is great. I am able to use one ear bud during conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LG wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust and very practical for flights and traveling. It does not fall off your neck and easy to handle and livht

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery duration and the sound quality and that they cancel sounds from the outside while you're wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this headset. Easy to use. Light and comfortable. You don't even realize your wearing it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great looking head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is light weight that I forget I have it on. I can easily listen to my music and switch to phone calls. I control volume, hang up or answer, next track, and so many other. it also works with Android phones and Google voice control function.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for deal of the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pair. One for me and one for my wife. I could get 2 pair for the price of one. Not saying they aren't worth $199 but... I would not spend that much for head phones. Great for hands free driving. Connects easily to phone or computer. Good sound quality.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Leads are weak going to earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange for silver pair instead of black that I wanted didn't have in store and BEST BUY WANTED ME TO PURCHASE ANOTHER PAIR INSTEAD OF ORDERING ME A SET AND CALLING ME TO PICK IT UP WHEN IN,!!NOT VERY GOOD POLICY WILL DEAL WITH ,,,,,P. C. Richard, from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all of them and these are the best. Sound quality is the best, lightweight, and easy to pair and use!

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Lightweight and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for driving and doing sports while wanting to listen to music. The only downfall is.. no bass comes out of it.. even if the setting has bass. I love music so I wished it had more boost on music. Great on wifi use for answering calls while driving.

    I would recommend this to a friend