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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,380 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to pair, have great sound quality and the charge lasts all day and night long!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the Platinum Tone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new headset from Tone. The product is comfortable to wear and the clarity is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Clear, crisp conversations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Bluetooth for the price. Easy to pair, answer and make calls and very god quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset delivers superb sound and the design is sleek very fashionable blue tooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. The sound is fantastic. Transition from phone to headphones is seemless

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    My lg tone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased my lg I had a lot of skeptism because of the previous wireless blue tooths. After my first week I realized that I had not had a problem with it my work demands that my hands be free. So when I'm working an talking at same time it saves me a lot of time an money. I really have learned how to work all the features I have never had a blue tooth long enough to learn it so that is a wonderful feeling an I'm grateful that finally I have a Bluetooth without all the bleeding back no noise transfer or cracking sounds. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Awesome and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset... Love the battery life and how comfy they are the only thing is that for the price expected better quality sound powerbeats are cheaper and have better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than plastic feel these headphones have a good mic and like the vibration for incoming calls and out of range. I don't fault mic when Siri can't understand what I say

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best Version Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmon Kardon speakers, auto noise canceling, retracting earbuds... can't beat them...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset with clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Music and sound is very clear. Ear buds are easily retractable by pressing a button. This is one of the only headsets that I have tried that I can actually hear my phones calls clearly. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok but the deep tones could definitely be better. The cords even fully extended feel uncomfortable but that could just be me. Talking is clear though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Down right Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big guy and I was looking for a wireless device that would be comfortable enough to wear all day, I discovered that it wasn't that easy to find. But when I chose to take a chance on the LG like several others before I was sceptical to say the least. I am here to say that this device is extremely comfortable for all day wear and exactly what I was looking for. Awesome in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money--sturdy, great sound quality-comfortable to wear.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product with a few unique features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and actually reads your text messages to you is a great future for when you're driving or in a meeting and you need to know what's going on I would have given it 5 stars but it was a little pricey

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Very nice set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I have the OLED tv from LG and as far as I know they are the only ones that are available for my tv but they are excellent ! I read some reviews that they are fragile but this is a myth, they are flexible and work incredibly well amd would recommend them to anyone even if you don't own an LG OLED.. only issue is the range but for me in my home with the TV , no issues

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had several of them and i am very careful about how i pull the cords out but every one of them eventually seems to stop working no matter what. perhaps the maker of these needs to put some kind of stop on them so that they can only come out so far and not pull the wires loose or whatever is happening to make the earbuds go out. they know there is a problem so why dont they fix it? I love them as long as they work but they should last longer. This last one seems to disconnect more often than the other one i had if i dont use it for a while i have to turn it off and back on again to get it to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better quality made bluetooths on the market. Good design and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th LG Tone headset & I have been very pleased with all of them. Sound quality for calls has been good with no complaints from people I'm talking to. I especially enjoy the fast forward/rewind feature that works with downloaded and streaming programs like Netflix as well as cable and satellite providers. This feature on other headsets seems to just be able to control music apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the battery last for forever and it sounds really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great while they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for 2 years and they just went bad in one ear. I still gave them 4 stars because I thought 2 years for what I've seen on other products. I still bought another pair. But i did buy the warranty.

    I would recommend this to a friend