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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over the neck headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the LG regular model but I’m extremely happy I purchased the platinum edition much better quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and voice for this product. Controls are simple to use and the retractable wires is a must to have to keep wires from dangling.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Its awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. The audio quality is crisp and clear. The retractable earbuds keeps it from from tangling. Its really a great puchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bike ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the lg tones platinums because of the features and sound quality. I use em at work and while riding my Harley Davidson.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very Flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second time I bought this same thing, hoping that this time it would last. It lasted a little over a year but for something this expensive I expected more out of it. The problem is that it needs to be pulled open to fit over your head. While it seems flexible enough, in time that works against it and it starts to pull apart. Eventually it will snap apart depending on how much you use it. Granted the sound was fantastic, I like the retractable inner-ear buds. But for something that essentially must be pulled apart every day you use it, it's bound to break. It just seems to be designed that way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lg tones. This is my second pair. I broke my first pair and I just had to get a replacement. Gotta to have them!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for calls. I don't use it when I workout but I do listen to music when I'm on the plane. Easy to use, comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try all headset did not like fit perfectly around my neck and easily to control call as well as Force forward on CD player love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i can hear on my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to overcome a really bad vibration sound when i talk on my phone, couldn't hear anybody. now they are crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless headphones, although this is my second pair. My first ones broke but they sound great and are convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for those who like high-fidelity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a previous, lesser LG headset and the quality difference is remarkable and worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    LG bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth haven't had any issues. I use it to listen to music when I'm running or talking to my mom while .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones provides great sound. I also like how the earphones retract.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Overpriced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible microphone position. Like the other reviews, no one can hear me talk unless I pick up the headphones and pick them off my shoulders/neck. The sound quality is good. But it isn't $100 better than my LG 810's. The return ear piece buttons are annoying. It's more more convenient to just give a slight tug and have them auto return similar to my 810's Battery life is okay. After listening to these for 8 hours, I had about 15% or so left on my battery. These were not worth the $180+ tax bought these for. Or were they worth the extra $100+ than my LG 810's. I returned these and bought a second pair of 810's.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones are Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend these to anyone, Great sound quality, built solid they don't feel cheap, had no issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Bad design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a couple of lg tones the headset breaks off, this model was redesigned placing the microphone on the side close to the neck making it difficult to have a conversation while doing other things, poor range returned item

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is getting better with each product! Last LG lasted three years until the wire wore out! Sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I hear everything loud and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, clear sound both ways. Charge lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them at work all the time .this is my second pair I had the infinium and loved them and the platinum are even better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loves the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it an wouldn't want anything else. Plus it keeps a charge so long you forget it needs to be charged.

    I would recommend this to a friend