Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Angle. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Left. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 11. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 12. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 13. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 14. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.

LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black

Model:
HBS-1100.ACBBBKI
SKU:
4950600
Highly rated by customers for:
Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Perfect for active people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance. Minimal effort required.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is amazing. Only issue I have is it disconnects every once in awhile from my phone.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless headphones are easy to use and sound is clear.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Purchased as a gift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with headphones. Good quality. Made a great gift.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Better speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have Tones now upgraded I love using this love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Happy with product. Good sound easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great set of headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good set of headphones. I like them alot.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Best 1 yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every pair of LG headphones. This is by far the best

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Awesone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, only wish the range went a bit futher.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Oh yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Best Buy offer these great products for such good deals

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Durable and well made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the person that is driving a whole day on the road.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Almost like my old ones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only ones that are even close to my old ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Very clear sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and great for FaceTime or music while on the move.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this devise. It's a great product. Sound is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set is amazing. It literally allows you to be any where!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sturdy product fresh price and solid stuff

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works good, love the retractable ear buds

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphone for the sale price, nice sound quality

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earbuds. Good sounds easy to connect to my iPhone.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend

  • My favorite neckband headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these almost exclusively for all my BT headphone needs. The only time I need an alternate pair is on aircrafts where I need actual noise cancelling vs just isolation.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Gold

    I would recommend this to a friend
Page 32, Showing 621-640 of 1,380 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.