Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Angle. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Left. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 11. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 12. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 13. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.
  • Alt View 14. LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black.

LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black

Model:
HBS-1100.ACBBBKI
SKU:
4950600
Highly rated by customers for:
Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Excellent buy for the price paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional sound, low price, high bass with high volume.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Clear and manageable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this Bluetooth. Easy to connect with my iPhones. I'm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Awesome headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and unofficial noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Works great, pairs fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second LG head phones. I love the sound easy to pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Luv the quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pricy but well worth it. The sound quality is very good though not enough bass for music.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones rock and I wouldn't choose another item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great sound effects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I love it great sound effects price is nice

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, good sound quality, really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG headphones. They block out unwanted noise

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Not as good as older models

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 700's, 900's and these 1100's. I went back to the 910 model since it works better with better connection and battery life.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Great use them all the time. Can’t hold the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, very comfortable. Bought one for me son.

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Best headset I've ever own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever own. Sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    A great way to be hands free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth has a great sound and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has great sound quality, and very reliable

    This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg infinim were the best in my opinion, but lg platinum did not sound as loud and was way overpriced for the lack of quality

    No, I would not recommend this to a friend

  • Best priduct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used always LG tone. And this one is the best one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Best wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ever. Battery life is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tone Bluetooth is fantastic! The sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone to use on my phone. Clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Sounds Great. Lot of features!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Great!! Lots of features!! Would recommend!!

    I would recommend this to a friend
Page 33, Showing 641-660 of 1,380 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.