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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,380 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this item as a gift to my father in law. He did like it but needed to return for different item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who drives a lot. Comes in handy so he is not easily distracted when driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bluetooth range seems vastly improved over HBS-910. I liked that headset. I like this one better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my second pair, first pair on of the buds failed. I use the several hours per day for call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG Bluetooth. This is my fourth paid because I always upgrade when the latest comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most durable out of all the tones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lg tone. Best value for the money and fits better than the higher price models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for phone calls and music. This has been a great addition for hands free calling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Lacks Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is good and retractable ear buds are a plus.... Sound is horrible... Your voice will sound muffled and music quality is bad as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    My favorite Bluetooth ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this type of Bluetooth and wasn't sure how I would like something around my neck. It took about 10 minutes before I fell in love with them. Great for phone and music. I have owned many Bluetooth headsets in my life and these are on a different level. Wonderful!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Did care for these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The incoming caller could never here what I was saying to them it sound like I was under water. They cost to much to not have good quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog ate the previous headset but I loved this product so much that I bought a second set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headset for long term use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and fits comfortably. Have owned and liked previous models but I really like the retractable ear phones. The work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new headphones there. The old one the cord would pop off and be hard to reattach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS GREAT AND WORKS AMAZING. I HAVE SUGGESTED THIS PRODUCT TO A COUPLE OF FRIENDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I was able to connect them to my iPhone 6s with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these headphones, but its sad they dont sell these anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headphones out there try this brand and you will be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous product. I just love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lives them his old ines broke and he was going with ear phones for about z month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new earphones. I am also happy I purchase the warranty. So worth it!

    I would recommend this to a friend