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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,380 reviews
  • Rated 5 out of 5 stars

    Nice Head Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the nicest head sets on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair. Love these headphones. Recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds stopped working charge light wouldn't go off stayed on even after charging and once unplugged from the power source

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my product. It sounds great. Thank you much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relaxed fit Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like relaxed fit jeans, these headset are "relaxed fit" how they rest on your neck unlike other around the neck rigid pairs. The sound quality is very clear. The charge last longer than your cellphone battery - at least my HTC M10 - LOL. From my callers, they seemingly do not hear my background noise. Overall, I give for out of five because the retract does not bring the ear piece completely in each time...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend. Due to I have went thru 2 pairs inless than 6 months. To fragile. Unless not going to use to often

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is more expensive because it's the newer LG earphones. It does nothing spectacular and it die too quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality. Great for when on the go and don't want some bulky head phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but not for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep having issues with the headphones. One side does not work properly and for the price they should be waterproof.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset everyday as i am a truck driver and safety is always first with me. I can talk to my girlfriend and she doesn't know that I'm standing in front of the truck with the engine running

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WISH THEY WERE BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THESE ABOUT 1 month ago. Right after my 15 day exchange period was up, they began to malfunction. When on a phone call, the other person could barely hear me. Also,the retracting mechanism would not allow the ear piece to retract all the way. VERY DISAPPOINTED WITH the product after PAYING SO MUCH....only to have them malfunction right after the 15 day exchange period was up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG tones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure what Bluetooth headphones to get but im glad i picked these. Very good when I go to the gym they dont mess up I have had it since August 2016 and havent had any issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to much back ground noise. Sometimes sounds like a robot and you have to turn them off and on to get it to stop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent listening componets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear always goes out its broken tor easily by just placing it in the ear it goes out before the left ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better then the previous pairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfortably but this is my 3rd pair of LG's the only reason I got these is because of the **warranty**

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A little expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. It pairs automatically when turned on with no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not as good as the previous model. The quality is not as great, even though it is an upgrade.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment you have any questions about this one and the other day at work today so we have to go exchange for you

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my hbs 900 due to 1 ear stopped working, these have such a terrible connection that it cuts in and out during phone calls, randomly disconnects and reconnects, tried on multiple phones with same result, returned and continue to use my hbs 900, such a disappointment from lg

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a ok headphones.. I was happy I got insurance for these..

    No, I would not recommend this to a friend