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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love My LG Tone Platinum Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my birthday and I absolutely love them. The tone is perfect. I have absolutely no complaints on this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Sux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product LG headset are not that good they keep cutting off and on when resting on my neck or when listening to music I would not recommend this product and it's overpriced and if you have facial hair it pulls on your beard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched quite a few Bluetooth headphones and based on reviews and price I chose these. They sound great both for music & phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have disconnect issues and volume issues. Otherwise, pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good for talking to people not very noise canceling

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pricey, heavy, good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked seamlessly with my iPhone. Good noise cancellation. Good sound. But heavy. You don't feel it at first, but the longer you wear them... They feel very, very cheaply made. From the wire, to the body, just feels very cheap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Very clear, and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tone headphones are great for talking on the phone, or listening to music. The retractable earbuds are nice and well built.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but goes in out for the most part it works pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear clean sound at any volume. I work in a noisy factory environment and this headset cancells out all the background noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's better than the wire type

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It also drop calls and sometime listener can not hear you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I don't have hands free in my car so this is great to use when I am driving. The sound is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They alright.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't much to say other than they do the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and clear, I clean house and can vacuum and still talk they don't even hear the vacuum cleaner, love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The most expensive... and also the worst quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange twice.... cause left side kept dying on me... had to get the pros... even tho the platinums have Harman Kardon premium sound... the pros are bettrr quality... no wonder they are already discontinued......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok. After about a year needs placed..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around wireless Bluetooth device. Sometimes the sound seems a bit tunneled. I would recommend that LG move the answer/disconnect button a bit closer to the rear (if you bend your head the wrong way, it's easy to mistakenly disconnect a call or "butt dial" someone).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset, Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head set. I feel like I am carrying my av receiver at home on my shoulder, minus the weight, hooked up to my ears!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One should get for every product to get peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LG Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, battery life is exceptional, voice clarity is very good, I would recommend getting a case for the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mideoker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 3 rd pair and the right side keeps stopping

    No, I would not recommend this to a friend