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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,380 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd pair of LG Tones and I must say they get better and better with each purchase. Theses were a replacement for a malfunctioning pair. There is no better brand of wireless headsets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back I could not hear out of the very and for that price I should be able to hear very very good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    looks good on but not so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs better speakers for the price you pay. i can barely hear on full volume.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing the LG - Tone Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver, I purchased a less expensive pair of headphones, but the sound quality was not as good and the earbuds did not retract...which got to be a pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my wife because they were sold to me with the understanding that they could handle multiple phones (2) well they didn't easily. My wife complained that calls were dropped when switching over to the second line and vice versa. If you're thinking of buying a headset for 2 phones make sure that you understand what to expect. However, they looked cool!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what it's cracked up to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The less costly bluetooth headsets hold their charge longer and the clarity seems better than this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless headphone, but the retracting aspect of the headphones doesn't always retract well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth with a compact headset that give clean sound and clarity...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the infinum headphones. The sound quality was much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    People have a hard time hearing me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have a hard time hearing me sometimes not sure why it is everyone not just one person

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device and would recommend this to anyone who is in need of a good wireless headset

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A 2nd time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset about these headphones I paid about 250.00 and they are a piece of junk. I don’t even use my earphones no more because they don’t work the way they should. I would not recommend buying the headphones I took back one pair the same thing happened.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Audible Battery Low alert. Turn off itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has no audible alert for battery low status, for that its turn off itself without notify me, its so embarrassing. it has manual switch to press and hold to check battery status. i don't even know when its get turned off for empty battery. my other LG HBS 900 and HBS 910 was use to warn me 3 times to recharge before turn off. but this one is not like that.. who has lot of time to press switch manually after every few minutes to check battery status. i am so disappointed and i returned back. pros. is its looks nice and good quality body. but i did not like that silence off mattter.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Happy I went with this blue tooth headset. I am very satisfied with this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this headset is that the earbuds retract very slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not as go as the last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't stay connected to my iPhone if kicks it out if you don't us it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such a popular product I was dissapointed with the sound quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Handy and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. I do a lot of commuting so this is very handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best One So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 different LG Tones and each one gets even better every year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noise reduction, horrible sound quality, do nott waste your money

    No, I would not recommend this to a friend