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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,380 reviews
  • Rated 1 out of 5 stars

    Too stiff and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned mine as it felt like they would have broken after a short amount of time using it. Also the earbud cords would eventually pull off as cord has a spring that retracts them so you are always pulling on them. Sorry but they suck. Other LG's without auto retract are better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great wireless piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good for the price and i would recommend this item to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I want to Best Buy looking for noise cancelling headphone and I asked one of the worker and he told me this is the best noise cancelling so I bought it and I used it it's not noise cancelling and it's not good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of lg headset the audio on this pair is about the same as my first pair which was the lg tone. I thought being the platinum that the quality would be better especially at 199.00 a pair. I paid 59.95 for the tones so I wouldn't waste my money on the platinums.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look a little weird if you don't know what they are out in public but the quality makes up for the odd looks you may get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great headphones. No issues with the Bluetooth connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp connection. It is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of not having to hold my phone! It is great especially while multi tasking or even as simple as letting it charge without being tethered to a wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work good but don't last long dow i sweet alo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O like them but they or not water proof like it is advertised

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    folks cannot hear me much of The time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inferior and more expensive model compared to the discontinued Titanium. 90 model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set and good price easy to connect and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves her headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a hero for buying these for my wife for her bday. She is in love with them and if there are any issues within the next 90 days i will return with an update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this otwm ro others bit ots a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HEADPHONE BLUETOOTH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE THESE HEADPHONE BLUETOOTH. I CAN STREAM MUSIC ALL DAY WHILE AT WORK. AND THE BEST THING I LOVE IS THAT ITS RETRACTABLE SO NO VISABLE WIRES.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not working already and only had them 4 a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Suppose to be an approved mod

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tone Infinim for almost a year until I saw these. Well I did get them on sale for 169.99. I would say it was well worth the twenty dollar difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I do not have have complaints for now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dual mics are not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't have noise cancellation. I will return

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great every day headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great every day headset ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged the 910's for this as they stopped working, couldn't be happier with the new model. Great product as always. Every model just gets better.

    I would recommend this to a friend