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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,380 reviews
  • Rated 1 out of 5 stars

    Not worth the money at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few LG's but this has two place behind the neck that are similar to screws but internal , one apparently come out because now one side sits facing forward and the other side twists backwards.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance. Owned an LG headset for 2 years before i lost them. Purchased these at over twice the price and they did not perform nearly as good. Had to return them caller could not hear me clearly and sound claity was less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Platnium head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my new platinum headset approximately two weeks ago and I love them so far. I really like the way they retract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones I hide them in the collar of my shirts and with the retractable buds there are no wires hanging out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speakers and simple to use. Connects seamlessly. Retractable and out of the way ear buds. Commands are simple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want clean sound for listening (lack of bass), these are good. But if you use as a Bluetooth to make calls. The other end will have a hard time hearing you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the other headphones offered by LG, so when I saw these I knew they would be great and I was not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great because they're wireless so it makes it alot easier for work or when you're moving a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Platinums are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on the platinum is very clear, less drop signals. Pairing was simple and it was a nice upgrade to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset after it was recommended by my friends. Functions well and would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for all groups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many different headsets. I finally found one that truly satisfies My needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with this set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset on deal of the day for a great price. Did not hold up very well at all. Glad I took warrant out. Sound quality was not very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for most people on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance! Excellent device. Very friendly easy to use. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These $200 headphones are aweful you can hear the person who is wearing them and you hear all the noise in the background

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one from this product line I have bought. Great for use outdoors!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy these due to them discontinuing the set I had. Nice features. Lots of background noise. Speakers aren't as good as the Infinium. Not worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they improved the quality of materials from earlier versions and it shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for everyday use very easy to use make sure you get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones. They charge very quickly almost little to no wait time at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This old model 1100 would die fast and had a bad short by the charge port. Lucky these are discontinued. And got my replacement black 1100 which are perfect!

    No, I would not recommend this to a friend