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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Crisp clean sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previous models by far best one yet.!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far, the best bluetooth headset I have ever owned. Great sound clarity, no issues with the other end user hearing me. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    the awesome accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best bluetooth headset that I have ever encountered. it is perfect for all my needs and wants so far. I couldnt have picked a better product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my husband for Christmas and he really uses it daily. Good quality and no problem with the product so far...great gift item!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is a big improvement from the model before it has goggle assist also longer talk time and pull to retract ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. Clear and crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    LG Headset 1100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of LG HBS 910s and the recoil failed on one side and I went back to replace it and they no longer stock it at Best Buy, The new headset HBS 1100 seemed sturdier and do recoil the earbud much nicer, but they changed the phone pick up button and I find myself fiddling try to find it. Other than that they are a nice headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and convienient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a set of headphones to use while doing various activities. Over the years I have purchased many sets of headphones, and I was always disappointed. Then I bought these. They sound great, have a long battery life, are rechargeable, and stay out of the way. Best purchase I have made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones...slightly over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge wireless headphones advocate. I like the freedom of no wires at the gym or on the trail. Overall I like the tone actives a little better for 2 reasons. They fit snug around the neck which means alot less bouncing than the tone platinum. Also the sound was slightly louder in the active. I like the way the platinum headphones retract with the button. It doesn't feel your going to rip the cord out when retracting it. Not to mention the sport was a good bit less expensive. The last thing I don't care for with the platinum is the battery goes from medium to shut down without notice. That's not good in the middle of an intense workout when you are using music to keep rhythm or pace. Other than that good headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bluetooth head phones. I've had them for over 2 years and they are still in great shape. I use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several different brands of Bluetooths, but this one is the best. It is the most comfortable, easy to use and is worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the butttons to roll back the ear plugs are great and the overalll style/look of it is very cool...I wear it all day at work sometimes...the sound is fine but honestly I can't tell if the sound on these is any better than the cheap $30 pair I got for xmas....and these are supposed to be Harmon Kardon stereo sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is wonderfully constructed. It's almost like your not wearing anything at all. The sound on it's superior to other headsets I've had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm Impressed. My previous Bluetooths have been an issue as far as my background being to loud and no one can hear me talk. They can still hear my background but it's not as annoying. I'm worried about them breaking easily. It doesn't feel as sturdy, but I did buy the protection plan just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headphones I've purchased. I run heavy equipment all day and they completely block outside noise so I can listen to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Bluetooth. The music sounds average at best. Not enough base. The right earbud went out after about 5 weeks. Let's hope the warranty covers it. Will add a star if the warranty is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use, you can hear your text and instant messages instead of reading them on the phone, good volume and so light aound your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worst LGs I've bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through multiple models of LG Tone- 700,730,780,810,910 and these 1100s. These are by far the worst pair I have owned. I read mixed reviews on Best Buy, A*zn, and other sites but thought I would give them a chance. Bad $200 decision. There's a reason you see so many refurbished pairs for sale. With mine the sound quality is great when they work but they cut out sporadically for no reason. There are no visible problems with the cords. They randomly fail to connect to Bluetooth on different devices- even in the middle of using them. And my biggest issue- they suddenly and randomly emit a loud static noise. I thought I might bust an eardrum at one point! I do not recommend these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 pairs one for work out and one for when going out i dont have any problems i recommend this to everyone great to get the xtra warranty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best head set that I"ve had. I work outdoors and do a lot of walking and moving around. I don't loose reception. NO drop calls. Excellent

    I would recommend this to a friend
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