Customer Ratings & Reviews
- Model:
- LGHBS-830.ACUSBKI
- SKU:
- 6392329
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the TONE Ultra a HBS-830 Wireless In-Ear Headphones for their exceptional sound quality and build quality. Many users find the headphones comfortable to wear for extended periods, hardly noticing they are there. The long battery life is also appreciated, with customers noting that the headphones work well and have a decent battery life. However, some customers have experienced issues with the microphone on this unit.
This summary was generated by AI based on customer reviews.
Best Buy doesn't stand behind what they sell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone does not work well. No one can hear me when I try to make a phone call. I've tried everything to try and make it work better. Nothing has...Now best Buy won't take it back or exchange it. I am not happy with this product nor Best Buy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not one of my favorites. Always seem like I was under water
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return these headsets which was disappointing. I have been an LG Bluetooth headset fan for years. It is hard to find a good quality set now. Call quality was horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth headset did not even last 30 days. My voice was either muffled, unintelligible or I couldn't be heard at all. What a waste of money! Really disappointed in this LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
No Good at All
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it...I really expect more quality for this LG ...disappointed
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can barely hear people and people can barely hear me
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Doesn't work very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear and understand the party you talking to
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a older model; HBS700 and still works! What I love about it that you can answer your phone calls by a click on the headphone. It also mentions the name of the person who is calling. It's lightweight and lays comfortably. I can pair with my Apple Pro laptop. In my case, I was fortunate to find at a Thrift store.
I would recommend this to a friend- Pros mentioned:Sound quality
Cordless ear speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds for the buck, just a little concern about the thin cords that holds the ear buds .
I would recommend this to a friend