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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 56 reviews

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89%
would recommend
to a friend

Customers are saying

Customers value the V10 4G's camera quality, noting its comparability to high-end DSLRs and its performance even when zoomed in. The large screen size is also frequently praised, along with the phone's ample storage options, including expandable memory. Positive feedback also highlights the battery life and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    removeable battery , sd slot , amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the disappointment from samsung switching to non removeable battery and no sd support I was looking for a phone alternative from my galaxy note 3. I found it and more with this V10. Camera is far better than the note4 or gs5 and the interface is much more fluid. Gaming and watching videos on this device is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Very good not quite great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for about a month now, and coming from using a Galaxy Note 3 for a couple of years, I'd say the LG V10 is a very good phone, close to being a great phone. In many ways it is a real successor to the Note 3 since Samsung ditched several of the things that got me to buy the Note 3. I do miss the stylus even if I didn't use it all the time, it was nice to be able to sketch something out quick when an idea would hit me. Also, I prefer the AMOLED from the Note 3, and Samsung has improved them quite a bit since then so I definitely wish LG had a similar focus on AMOLED in their phones. I think it would also benefit the 2nd small display as well. The software, which is fine to me. I see a lot of complaints about the LG specific tweaks but they haven't been an issue for me (often the opposite where I feel like they made it easier to use). The second display is a mixed bag. On the one hand I can see people finding it to be a gimmick, especially since you are somewhat limited in how much you can customize what "buttons" you add to it (I'd like to be able to add any, as is you can only adjust some of the shortcuts). Likewise the dual front facing cameras are a bit of a gimmick, but then I don't really do selfies much so others might find it a lot more appealing. The rear camera is very good though and it offering manual controls for both photo and video will hopefully be followed by others. Battery life is ok, I can get through a day of medium usage with quite a bit of battery life to spare. Performance is fine but not spectacular and it does heat up due to the S810 SoC. Getting used to the rear buttons hasn't been a problem (not really better or worse than how most other phones handle their buttons, just preference; the power button could be a bit more robust as it has a bit of wiggle although I'm not too concerned that it will break). I like the higher quality DAC for the headphone port, but it only works with certain programs (the LG media player for instance). I very much appreciate LG offering the option to swap batteries and expand the storage. Hopefully will get the Android 6 update fairly soon as it brings a few features that I'd appreciate (namely getting back control over allowing/disallowing apps access). Lastly is the feel, and the V10 is very solid in large part thanks to the stainless steel frame including the sides. It gives it heft and a feel of strength so have no worries about it holding up (and allegedly it passed some pretty strenuous testing to back up the feeling of ruggedness). I'm still waiting to hear back from LG on if I qualified for their 200GB microSD + spare battery and battery charger promotion, which will be extra icing even if I don't really need 264GB of storage on a phone. But that, or with the pricing the V10 has been available for in the past week or so, and it becomes a very appealing phone, up there with the best that Android has to offer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone Failure after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two if these (for my wife and myself). On day 15, the display on my phone went haywire (see photo below). This resulted in only being able to use half the screen. The battery life has proven to be poor on both units, so we ended up purchasing a ZeroLemon battery expansion pack. It should also be noted that I took my unit back to best buy and they could not honor a return after 14 days. It did have a 1 year manufacturers warranty, so I ended up sending it off to LG for repair. LG fixed the unit and returned it to my doorstep rather quickly. I'm not sure what the future holds for this phone, but for the price, I didn't expect it to let me down so quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 3 out of 5 stars

    Nice Phone, but not all what its made up to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I was going to get the G4 that my dad got and I liked. I was in a hurry, broke my htc the night before and needed a phone. I knew the v10 was a step up from the G4 so I bought it. Pros: This phone takes amazing pictures. With 64gb built in and you can put an sd card in that will hold up to 200gb, I think. Beautiful picture and according to specs it has two processors a quad core and a dual core. I am very happy with overall performance of this phone. Oh and the battery is removable. Making this one of the few phones you can get a spare battery for or easy replacement later on. Cons: since its a new phone or was a month ago now there is not otter box for it. plus the phone is already so big. Anyway had the phone for 3 or 4 days. my daughter drops it 3 feet at the most on to a hardwood floor. the super awesome gorilla glass cracks. Thought that seemed odd, so I looked it up and someone had it happen with a 2 foot fall to carpet. The more I looked into it the more I see reviews online about how the glass is supposed to be so tough. I contacted LG. they said they would replace it with a refurbished phone. I didn't do it. I did however buy insurance through geek squad. Once I break it some more I'll claim it. And the speaker inst that great. But i was spoiled with the HTC's beats audio for almost 2 years Overall great phone awesome specs. Glass cracks and scratches easy. get insurance, case, screen protector, ect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal is good second screen is useful. Phone feels a little to big. Battery life is better than S6. Pictures come out better than iphone and S6. I have had to use both front cameras. It built in 64gb and supports micro SD to 1TB. Overall good phone great for tech savvy not so hot for low level technical people.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, hoping that the overall size and battery life would be better than his galaxy S5. Since he uses it for work, battery doesn't last all day. He does love the screen size and the ease of use, since it's still android. Memory is great, especially being able to add a microsd card to it. The camera is great. But we're still not sure about the second tiny screen at the top. It's not needed and I don't see a purpose for it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Hands down best phone available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned each Samsung Note since the original, just gave back my Note 4. Samsung losing the removable battery, SD Card reader and IR blaster lost me as a customer. That said, the Note 5 is a wonderful phone but it cannot touch the camera on this LG phone. Its not even close. Both cameras in automatic mode take very good pics. However, being able to manually adjust both still and video produce photographs I could only get on my DSLR. Impossible action shots of the kids playing sports are now easy. Low light shots are incredible. The manual functions are so easy to manage anyone can take professional grade photos in a matter of seconds. If you can't tell, I am completely blown away by the camera on this phone. I am really enjoying the second screen on the LG as well. It's great not to have alerts/phone calls accross the main screen while watching a movie, etc. I thought it was a gimmick at first but have grown to appreciate it. I did like the stylus on the Note but didn't use it enough to change my mind. Also, the Android skin is very clean vs Samsung's Touchwiz. If you are looking for a workhorse of a phablet, with the best camera available, this is the phone for you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Seriously the better to best android phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cam, best video, both has manual options. Best of all, not as much BS bloat / junk apps like samsung that slow the phone. As this is the phone that replaced the iPhone 6s plus. For those that are bored of the iOS - yes I know android is not intuitive as iOS, but it sure give you more options. iOS is like AOL as Android is like using a full blown computer. All the music and videos files for android - there is no need to convert to iTunes specs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! The look and feel of this phone is great! The camera quality is comparable to a high end DSLR and the video features( quick edit, quick share, manual mode, ect.) are amazing! Phone is a little large compared to my G3 and much heavier but otherwise no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and functionality. Amazing camera both font and back. Great battery life even with heavy use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second screen feature is really helpful, especially for notifications not getting in your way and also for multi-tasking where you can just tap app icons and switch back and forth really easily. The 2nd front facing wide angle camera is really amazing as it gives you a really wide view. I wish battery life was better, but overall it's a fantastic phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great as a portable gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and did not know a good use until I decided to add it to a family plan and got some games from the play store now it is mounted in my car as a entertainment system for the kids who are amazed at the speed and an amazing display. And being able to messenger each other and friends while still playing games due to the second screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    I like this phone so much I traded my Blackberry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best camera I have used on any cell phone. It also has two screens, and two cameras on the front. I love the 5.7. inch screen, and the frame is made from stainless steel, and the panel fells nice to grip, I also like the 2.1-inch screen which is always on in fact, I like this phone so much, that I traded in my Blackberry Z-10. In Jan of 2013 this phone was selling for $1,000.00 on E-Bay.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S4 to LG V10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone more for entertainment than business/work. So this is a great up grade for that purpose. The camera and video options are awesome. Lots of flexibility with pictures. The HD resolution is great, and makes for watching anything really nice. The Android interface is still user friendly, and very responsive. I wish there was a thin case available, or at lease a clear glass shield available from LG. I've had to go with an aftermarket shield instead, that doesn't fit 100% to the shape of the phone. All and all I like the phone, and this was a great upgrade for me. I marked it with 4 out of 5 stars, as it's new to me. I think it will be 5 stars soon enough.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung S4. Been a longtime Samsung user. Loss of SD Card and Battery on newer Samsungs got me looking for other options. I compared HTC and Motorola, but went with the LG. Nice display. Pretty large, so you need to do the pocket test with a demo unit to be sure. I like the second screen that always shows time/date/temperature (need weather widget for last one). Very fast response and web browsing. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pictures and video. I love the larger screen. There are so many other great features as well. I love this phone more than any samsung or iPhone that i have had before.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Move over Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a diehard Samsung enthusiast, until they decided to jack up all their prices. Cue LG V10 commercials. OK, i'll be honest, i started looking at them because of the Joseph Gordan Levitt commercial, but in reality, i LOVE THIS PHONE. The camera and video is amazing, the speed and functionality is amazing. The buttons are placed in locations that make sense. I have nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, very fast, plenty of ram and storage. Great camera and awesome sound especially through headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been a big fan of LG phones. I love this LG V10 phone a lot. The second screen on the top allows me to see notifications without turning on the main screen. Also, the video quality on this phone is amazing. Not too mention the price only 349.99

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall v10 is an excellent smart phone, I probably like the second screen on top better than the Samsung edge which is on the side. The fingerprint unlock works most of the time as the same goes with the Samsung s6 that i also have. I think this phone is comparable to the Samsung flagship phones depending on which bramd you like better. I have had samsung phones for past 6 years so it's time for me to try a different vrand.

    I would recommend this to a friend
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