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Customer Ratings & Reviews

Your price for this item is $672.00

Customer reviews

Rating 4.2 out of 5 stars with 49 reviews

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86%
would recommend
to a friend

Customers are saying

Customers often highlight the V20 64GB's excellent camera quality, long battery life, and large screen size as significant advantages. Many appreciate the expandable storage and the option of a replaceable battery. Positive feedback also centers around the phone's secondary screen and its overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the LG G3 and was completely satisfied with that phone. It is quick, has a beautiful display, and checks all the boxes for me in what I wanted from a smart phone. It is without a doubt the best phone I have ever owned. Battery life is average I would say and lasts me throughout the day with moderate use. I am on Verizon and have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does everything I need it to. Lightweight and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone!! So far everything is working great. Has the best camera I've seen on a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great design aswell features no regrets on my purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The secondary screen comes in very handy phone feels great and hand power button in the back is very convenient good quality very responsive and fast even during gaming highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the phone. But am a little disappointed that I have not received the $200 gift card yet from Best Buy. I have made several calls and have not received it yet -- only time will tell if Best Buy will hold up their promise

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung note 7 replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that since Samsung started to curve the display, this phones display is much larger. still getting used to the button on the back, and the 2nd screen at the top is great. i was upset when the note 7 got recalled because of the stylus - i do have to say that this has a note option and is very accurate with just your finger. this phone is great, and i have been a loyal samsung user for my phones in the past. now i may think about LG for future upgrades as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on behalf of someone and she's happy with it. Preferred over Samsung (5) phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to get another iPhone and this was a great alternative. I really enjoy the apps that are available and it was easy for me to switch to this phone. I lost all of my contacts though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I really like it and would definitely recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First non Samsung phone so still getting used to it and its features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, clear crisp display and many good features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phablet phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy a phone size of the Nexus 6p, then you will really like the LG V20. It is basically the same size as the 6p, but feels much better in the hand. It is well balanced and has a great design. The phone itself is snappy and easy to use. I had no problems setting up the phone. One thing to note if you are coming from Android 6.0 or 6.0.1 on your old phone - The apps don't transfer when using NFC to transfer your information, at least they didn't in my case. I had to go and manually download them again. Maybe this is because they are different versions. Call quality is great. The bluetooth works great with my vehicle and Bluetooth speakers. The fingerprint sensor works quick. At first it was a bit quirky, but I realized that LG had placed a very small bit of plastic covering over the fingerprint sensor. Once that was removed, I redid my fingerprints and it works great. Be sure to catch that before scanning in your fingerprints. I like the 2nd screen functions more than I thought I would. I wouldn't say it is ground breaking, but similar to the always on screen functions. Overall, the benefits of this phone really make a great case for its purchase. Removable battery, expandable memory, 64gb storage, great screen quality, metal chassis. I highly recommend it if you like a phone with a large footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG V20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has lived up to its potential. Lots of features that I still haven't mastered. Great phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones ive ever come across by far! So stoked that i got this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase - would recommend this phone over an iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features added such as the side button for the volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, but not Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is large, iys nice, the only thing. Lg doesnt give you the adapter u need yo use usb charger u have to buy that ,also no Earbuds. Bestbuy is yo slow about. Honoring the promotion on this phone the $200.00 dollars gift card. It wasnt my fault the phone had to be ordered i order it on the 11th of November, pickup on November 27, now Lg offered a free pair of headphones ,guess what they are being shipped. They honored the promotion, Much to say abt BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always lived LG and they MORE than delivered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone reception is terrible. The camera(s) are terrible. The microphone failed twice. Screen resolution is bad.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP LG

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