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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

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88%
would recommend
to a friend

Customers are saying

Customers have good things to say about the V20's camera quality and large, bright screen. Many appreciate the long battery life and the option for expandable memory. Positive feedback also highlights the phone's ease of use and overall performance. The secondary screen is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Rated 5 out of 5 stars

    Very great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own a samsung galaxy note 5 and had to switch companies. I am now with AT&T and decided to purchase an LG phone. No regrets, the phone is great and the camera is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Note 7 replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music and this is great does an awesome job of making my music sound awesome. If you trick it by using an extension for your headphone it really bumps. Best sounding phone. So far so good. Wish it had some more themes but whats out there will have to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Piece of Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and the Android OS. I was way over due for a new phone and made the choice with this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite phone it suck i had to up grade cuz the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG phone. Very happy. Easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife broke here Galaxy S7 edge so we went to get her a new phone and decided to give the LG V30 a shot. But being that it wasn't in stock we settled for the V20 and it was down hill from there. The phone was the same monthly price as newer phones like the iPhone 8 and Galaxy S8 but way outdated. The screen quality isn't great (especially compared to Samsung products) The only good thing I could say is the camera modes give you alot of control but the camera quality isn't that good so it's kind of pointless.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Early problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone originally wanting the note 7 of course. Wasn't bad looking, I like the "second screen". Not a few days after activating it, it began to freeze then restart itself. I had an iPad and a mac book at home so I finally decided to give up on android and I purchased an iPhone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    BEST PHONE I HAVE EVER HAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and the wireless earphones are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an lg fanatic and I love the v20. Its technology is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It rook a little getting use to after swapping from the note 7. But I am happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the camera screen breaking, this is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Note 7. This was the closest and best alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from Samsung. And I was and still am pleasantly surprised at how great this phone and smart device is...would highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone after the Note 7 because of its size, but LG is very behind with its technology. I took the phone back and I got the 7 edge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Okay, but not Spectacular!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I got caught in the Note 7 debacle and had to replace my phone. Since I am not a fanboy, Apple was out of the question and the only choice at T-mobile was between the Edge 7 and the new LG V20. Since I just had a very bad experience with Samsung and wanted to try something new, I thought I would try the V20. It is a good phone, and it seems to have less bloatware than Samsung. The second screen up top is a nice, useful feature unlike Samsung's gimmicky edge. However, I found that there wasn't anything real sexy about the phone. Sure the headphones can play in super digital sound but I don't use headphones that much. The camera is nice especially with the manual options but I don't find myself using that much, and on regular pictures I find it simply isn't as good or reliable as Samsung. In fact by the time it actually takes a photo the subject has already moved. And otherwise, the phone is pretty dull. No Amoled screen, and simple things like sharing a phone number are not even possible. You would think LG encountered that in the past with all the phones it's made but not a possibility. Want to search for an old email, you can't find anything past 30 days, whereas with Samsung it's a breeze. Also the lack of buttons on the front for convenience is just ridiculous...I see no added benefit by eliminating the front buttons and the power button on the side. It takes three steps to do something that takes one step with other phones. The phone is kind of a like a Toyota Corolla, nothing inspiring or worth waiting in line for but it will get you from A to B. Hopefully, Samsung will make phones that don't blowup in the future and Google will be smart enough to make phones for all carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Memory, Speed

    Rated 5 out of 5 stars

    Excellent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I too bought this phone after having the Galaxy Note 7 and then trying the Galaxy Edge 7. I usually get a new phone yearly and I have to say that all the phones I have been through this phone is superior in all aspects. The expandable memory, the speed, the internal memory, the camera, the always on display, the quad DAC are just a few of the things that set this apart from all the other phones on the market right now. If you have the opportunity to pick this phone up do it! You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing*****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone! Movies don't lag, camera is amazing, build quality is great, and battery can be changed ! All out the best phone I've ever had. It puts galaxy and iPhones in the dirt!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incredible. I fell victim to the Samsung Note 7 debacle. This is the best replacement I could have thought of, it blows the Note 7 out of the water. Great camera, great screen, great battery life, the DAC is awesome. Pick this phone up! You will NOT regret it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doa .. not in stock in stores yet... difficult exchanging

    No, I would not recommend this to a friend