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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 32 reviews

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Rating by feature

  • Battery Life

    Rating 2.8 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the camera quality, citing great sound and picture quality as key strengths. However, concerns exist regarding battery life, with many reports of the battery draining quickly. The phone's tendency to overheat is another recurring negative point. Some users found the device became uncomfortably hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value for a smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone. Has all the features I wanted. Can't go wrong with LG, although the battery drains quicker than any other phone I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effin love this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my phone because i had the samsung conquer 4g and it was a nightmare. The LG Viper being free was a steal. Fast web browsing, no lag. The batteryiz the best of any battery in the phones ive had with sprint. Im super satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, so what else does a phone need to do? Oh yes, it has great sound quality. Camera, web etc. I care less...its a PHONE guys!! But if you care, yes web, texts etc. all are great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eligible for an upgrade for a few months. Was trying to decide between this phone & one other phone. Best buy ran a sale, it was my favorite price.... free!!! Í'm glad I chose this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure out how to put anything in a schedule. I bought my daughter the I phone the same day I got this and her phone seems easier to use. I can't hear it if it's in my purse. We will see hopefully it gets better and easier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am happy with it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone overall. It's too easy for my 4 yr old to gain access and change my settings. However, thanks to a wonderful Sprint Customer Service Rep she explained to me how to fix my phone every time this happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "Google" phone upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone replaced my Motorola 4G Photon as a loaner while awaiting new phone. 4G "LTE" not available in my area. Data link too slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to potentially upgrade to the iPhone. Many things changed and we decided on this phone. It is GREAT!!!! The family member that is using it is 21 and is an Apple Rep at a call center. She says there are a few things that this phone doesn't do that the iPhone does. Awesome Phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first smart phone and it's great. you can do many things with this phone for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone works great and above all it's Not apple!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone, google wallet app is cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my 16 years of cell phone use age I would say that this phone is one of the easiest phones to use for just about anything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it, was making me crazy. The only good thing about it was the large screen and the internet navigation.

    No, I would not recommend this to a friend
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