Customer Ratings & Reviews
- Model:
- SPQ8-S
- SKU:
- 6498850
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the sound quality and ease of setup of these wireless rear channel speakers, with many praising the immersive listening experience they create. However, customers are negative about compatibility issues with certain soundbars, and some have noted concerns about the speakers' volume and size. The wireless functionality is generally well-received, although some users experienced pairing difficulties. Price is considered reasonable by many buyers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Check before you buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have got more info on the product This item is not compatible with lot of sound bars. So check before you buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Eddie. We appreciate your feedback and we're sorry to hear that you encountered compatibility issues with your Speaker. It's important to have the right information when making a purchase. Your input is valuable, and we'll use it to improve our product information.
If you need any assistance in finding a suitable sound bar for your Speaker, please send us a private message via Facebook or Twitter @LGUSSupport. Our team is here to help you get the best audio experience possible.
Thank you for bringing this to our attention. We appreciate your trust in LG. —Kai
- Cons mentioned:Pairing
Product not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the item to pair with my LG tv same brand product should be more simply to pair.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MaxineD. We're truly sorry to hear about the difficulty you encountered while attempting to pair your LG Speakers (SPQ8-S) model with your LG TV. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience.
Ensuring a seamless and user-friendly experience with our products is of utmost importance to us, and we regret any inconvenience this may have caused. To obtain more details on your LG product, kindly visit this link: https://www.lg.com/us/support/product/lg-SPQ8-S.DUSALLK. We are committed to continuously improving our products and user experience, and your feedback will be instrumental in this process. If there's anything specific we can assist you with or if you have any further insights to share, please don't hesitate to reach out to us directly via Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Wireless BUT Not Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return these as they are not totally wireless. The 2 rear speakers are wired together with a long wire and we were not able to utilize them. The receiver is wireless to the TV but everything else is wired.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Compatibility
Beware Does not work with all LG Soundbars!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my LG Sounbar purchased last Christmas 2021. Store employee stated it would work with my sound bar before I purchased. I returned to store.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. Disappointed to learn this had happened, however we want to thank you for sharing your experience with us so that we can improve. ^Jennifer
- Pros mentioned:Wireless
Not wireless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used. Wireless between receiver and included controller. Speakers require wires to controller.
No, I would not recommend this to a friend Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One speaker wouldn’t connect at all, the other connected (could hear white noise) but that’s it. Neither produced sound. Returned two eta before returning the Soundbar and giving up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Did not sync properly with main unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems syncing properly with main soundbar. We returned the pair.
No, I would not recommend this to a friend- Cons mentioned:Size
Connect box is oversized
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box to connect the speakers to soundbar is absurdly huge and takes up too much room. Returned it same day
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your time in leaving us a review in regards to your sound bar. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. ~Anthony
OK add-on to the soundbar for the money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers work as intended but the sound quality is not all that great. Also, the wireless speakers is a little misleading since you still the speaker wires.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Compatibility
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product need specific soundbar to connect to. Check compatibility before buying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Dre3. Thanks for reaching out. Hopefully you were able to get your speakers and soundbar connected. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
- Cons mentioned:Compatibility
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Bought it not long ago and cant use i
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. It seems that our product, the LG Speakers (SPQ8-S) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. For a more detailed review and tailored solutions, please reach out to us on social media @LGUSSupport. We're ready to assist you and work towards resolving any concerns you have with your unit. ^Juvy
LG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt really add a sound upgrade. Wasn’t worth the money to me
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Soundbar (SPQ8-S) model. We appreciate your feedback and are sorry the product did not meet your expectations. We understand the importance of a sound upgrade that truly enhances your listening experience. To help you resolve this issue, please visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-update-the-software--1428604854142. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with the sound bar Best Buy sold me. Even though they said it was the only option for the sound bar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Not very clear
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear did not want pair. You have to make sure you have the right set. You would think they would make them universal. Very disappointed with LG and these speakers. But I am the little guy and nothing will happen
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Damien. Thank you for taking the time to share your review of the LG Speaker (SPQ8-S) model. We're sorry to hear about the clarity and compatibility of the product. We strive to provide products that meet the needs and expectations of our customers. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, you can also reach out to us on social media @LGUSSupport. ^Juvy
Doesn’t work with all of products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised to work with my sound bar. Needs to be an older model but it’s displayed with the wrong product. Wasted my time buying this and returning it and still with no rear speakers for my soundbar.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jerome. Thank you for taking the time to share your experience with the LG Soundbar (SPQ8-S) model. We're sorry about the display and compatibility problems you faced. We know how important it is to have the right information when buying. Our team is working to improve our product information and give customers a smooth experience. Please reach out to us on social media @LGUSSupport for help finding a solution that works for you. ^Juvy
- Cons mentioned:Volume
Tinny and no volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rear channel speakers have almost no volume. Useless!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We thank you for helping us recognize such problems and experiences. We feel and do understand your dissatisfaction with this speaker. It would be our pleasure to look into this and provide you the best possible resolution. Please send us a private message on Facebook or Twitter through @LGUSSupport. We'll wait for you. ~Bridge
These are not wireless speakers!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not true wireless speakers. Came with wires. Returned because I wanted WIRELESS speakers. Ugh!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Don’t know
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t even use them because it won’t work with my lg soundbar
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for bringing this to our attention. We'd like to perform some troubleshooting steps. Please contact our customer service team through our social media platforms @LGUSSupport for further assistance. ~Anthony
BAD BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VIP "Expert" Support cannot help me connect this to my t.v. I have tried 3 different times, over 20 transfers to the correct department, too much time on hold. NO HELP. BAD BUY!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Speakers (SPQ8-S) model. We regret to hear about the difficulties you encountered while trying to connect it to your TV and the inconvenience it has caused you.
We understand how frustrating it can be when you cannot get the support you need, especially after multiple attempts and transfers. For assistance and guidance, please visit this link: https://www.lg.com/us/support/connect-bluetooth-devices-guide. If you need further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Additional speakers to existing sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson sold me a product that was not compatible with my unit. I provided all the necessary information to get it correct.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gary. Thank you for taking the time to review the LG Speakers (SPQ8-S) model. We understand your concern about the salesperson's mistake in selling you a product that was not compatible with your unit. We strive to provide exceptional customer service and ensure a smooth experience. We take full responsibility for the error and would like to make it right for you. We recommend contacting Best Buy customer service at 888-237-8289 to assist you further and find a suitable solution. For more help, please reach out to us on social media @LGUSSupport. ^Juvy