Customer Ratings & Reviews
- Model:
- SPQ8-S
- SKU:
- 6498850
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the sound quality and ease of setup of these wireless rear channel speakers, with many praising the immersive listening experience they create. However, customers are negative about compatibility issues with certain soundbars, and some have noted concerns about the speakers' volume and size. The wireless functionality is generally well-received, although some users experienced pairing difficulties. Price is considered reasonable by many buyers.
This summary was generated by AI based on customer reviews.
Upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this due to the sales person recommending this with my sound bar. I was waiting to move so i kept this in the box. However when i mived bit all my equipment together to find out they are not compatible to my sound bar. Th kicker is its to late to take them back now.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That is unfortunate. You may want to consider selling this model so that you can get one that works with your home setup. ^Jennifer
Waste of Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required wire connections are poor and unreliable. Sometimes on, sometimes off, which obviously results in poor experiences with viewing and listening to anything and everything. Have had them almost two weeks and returning them today.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements. We apologize for any inconvenience this caused. ^Vanessa
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Best Buy, I have bought TV’s, laptops, soundbars etc,etc over the years. Always been satisfied until now. Not 1 person would try to answer a question on how to pair the speakers I took it back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don’t buy floor models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They told me I should do the floor model because it was serviced and checked. Well it wasn’t. Speakers are blown.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with the LG Speakers (SPQ8-S) model. We appreciate your honesty and regret for any inconvenience you experienced with the floor model.
We understand how frustrating it can be when a product doesn't meet your expectations, especially when you were assured that it had been serviced and checked. Learning of any miscommunication or oversight that may have occurred in this instance is disheartening. We recommend contacting Best Buy customer service at 888-237-8289 to work with you to find a solution. If there's anything else we can further assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Way too quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, these might as well be paper weights. You have to have these speakers 3 inches from your ear to hear anything from them.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear the experience you have with our speakers. We understand that audio quality and clarity are crucial factors when choosing audio devices, and we regret that our product did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products and strive to provide the best audio experience for our customers. If you have any further questions or concerns, please do not hesitate to reach out to us. Our team is here to assist you. ^Jayne
not what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work as expected, i was looking for something to add to my current system could not get these to work they may be broken
No, I would not recommend this to a friendNot functional
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t work properly. The Bluetooth connection keeps dropping and doesn’t connect at times.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We value the feedback you have given us regarding your LG Speakers (SPQ8-S) model. We understand the importance of a reliable and seamless audio experience. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but it seems we have fallen short of your case. Please visit this link: https://www.lg.com/us/support/help-library. We will pass it along to the relevant teams for consideration and improvement. If there is anything else we can assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Won’t pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Speakers would not pair with my LG sound bar, however the salesman testified beyond any doubt that they would work
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't even hear the speakers unless you're really up close to them. Not good at all. Samsung 9.14 all the way
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your feedback about the speakers on your LG rear channel speaker. We understand that you feel they are not up to your expectations. We apologize for any inconvenience caused. You can get in touch with us by sending us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do to help. ^Dan
Skip it, not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it working. Followed the instructions. Says it has to be no more than 3 feet away from the soundbar? What?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Bargain purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opted for "open box" online, good price received, on time was a defective unit had to return!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about the inconvenience you experienced with the "open box" purchase of the LG Speakers (SPQ8-S) model. It's disheartening to learn that the unit you received was defective, especially after opting for what should have been a great bargain. Your feedback is important to us, and we are committed to ensuring that our "open box" items meet the highest standards of quality. To address this in regards of the return as you've mentioned, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to assist you further, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound...The sound from these ruined the sound from the soundbar
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Speaker (SPQ8-S) model. We understand that the sound produced by these speakers was not up to your expectations and even hurt the sound from your soundbar. We strive to provide products that cater to a wide range of preferences, but we understand that not every model may be suited to everyone's needs and expectations. We would like to understand more about your specific experience and explore any possible solutions to address the sound quality issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Wrong Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for and LG soundbar that I had. Turns out, it was not compatible
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jon. Thank you for reaching out to us about your recent purchase of the LG Wireless Rear Channel Speakers in relation to your LG soundbar. We apologize for any inconvenience caused by the compatibility issue. If you have not reached out to our social media care team yet, please send us a private message via Facebook or X (Twitter) @LGUSSupport, and we'll be glad to see what we can do to help. ^Dan
Do not purchase, no worth it even on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couple months after purchase, speakers a cracking and popping. Did not even have at max volume
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 140W Wireless Rear Channel Speakers (Pair) - Black. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Uncompatible with soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncompatible with my soundbar. Now I have to return it. Dissapppointed and frustrated.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Joe, we understand how underwhelming it may feel when the product you've purchased isn't compatible with your sound bar. We'd like to help with the return and / or finding the perfect speaker your sound bar would be compatible with! So that we can, please reach out to our Facebook platform at the handle @LGUSSupport. You're more than welcome to send us a PM on Facebook. We'd be happy to help you find a speaker that would provide you with an exceptional entertainment experience! ^Chris
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||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how it sounds could not get it connected up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Speakers (SPQ8-S) model. We apologize for the difficulty you experienced in connecting your speakers. We understand that this has prevented you from assessing the sound quality of the speakers. To assist you further, you can visit this link for basic troubleshooting: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-connect-rear-speakers-and-the-lg-wifi-speaker-app--20153197721645. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We appreciate your patience and look forward to helping you enjoy the sound quality of your LG wireless rear channel speakers. ^Juvy
Garbage Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely pathetic. I would nit recommend to purchase this product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey Reviewer, we understand you're experience with support has not been up to par with our quality standards. Should you be inclined to, please reach out to our social media team and allow us another opportunity to resolve your issue. Include your phone number and product info. in the message (model and serial numbers). We'd appreciate the opportunity to help reach a resolution you can be satisfied with. ^Chris
Nothing should be this difficult to setup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent an afternoon trying to get this working so I returned it to Best Buy shipped via UPS
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We truly appreciate your thoughts. We apologize that you had such experience. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. If you need any assistance with any LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to hook up to my tv or sou nd bar.returned it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 140W Wireless Rear Channel Speakers (Pair) - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Wrong somebar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot hook him up To my TV and soundbar Did not match
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We apologize for any inconvenience. ^Vanessa