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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 856 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the FRĒ Case's excellent protection and water resistance, praising its snug fit and ease of use. Many appreciate the case's lightweight design and attractive colors. However, some customers noted concerns regarding sound quality and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 856 reviews
  • Pros mentioned:
    Ease of use, Waterproof
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this case its speaks for its self water proof, dust proof, really simple to assemble. A bit pricey i should say but great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. Raising small grandchildren you need to protect your phone. And this case does. Very well. I highly recommend it. Worth the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    great iPhone case for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits my iPhone XR perfectly just hard to get some stuff that gets in there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used case for $68.99!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am furious. I paid $68.99 for a lifeproof case that is clearly used! I have never had this happen from Best Buy and I am extremely disappointed! I can return it at my expense and can’t find an email for customer service!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi megan,

      We're terribly sorry to hear you got off to a rough start with your new LifeProof product. As one of our most trusted retailers, it is strange to hear about this experience, but we'd love to help out. Please give our friendly representatives a quick call at 1-888-533-0735 and we'd be more than happy to hook you up with a replacement.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lifeproof car offers good protection. It’s lightweight, not too bulky, and keeps out water and dust. It probably doesn’t provide as much protection from drops as other cases. If past experience is a guide (I had the same case for the iPhone 5s), the case may break down after a year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    I love this new case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light weight and well-protected. I’m worry free because it’s waterproof and drop proof. I love the color as well! I was concerned at first because the mute button on the side does not seem to work. But after a sales associate helped me, I figured it out and can mute and unmute the phone. My best phone case ever!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Loved it. Plain and bored but awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case. Had it on my phone for years. I only took it off because I was bored of black and wanted something more feminine. Wish my Best Buy had it In other colors

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great waterproof case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case if you want complete protection for your phone. It comes with the screen protector built in, and it doesn’t add a lot of thickness to your phone like a lot of the other cases. A lot of these type of covers only come in black or gray, but this one has this nice shade of mint green that is very nice. Cost is about the same as any premium case, but worth It to protect your expensive cell phone. I would definitely recommend this case for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been a happy user of the Lifeproof brand with little to no complaints. The case is great and does exactly what it’s supposed to protecting my phone completely from dirt, dust, water, and my clumsiness. My ONLY complaint is that at the time the store only had this one color option and it is so light that it shows all the grime on the soft rubber parts of the case, instead of being a pretty light blue now it’s a gross looking grey blue. I personally would have liked a darker color maybe a navy blue, black, or purple but I had to buy what was available

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy case, built along the lines of the old Otterbox Defender, which had a plastic shield over the face of the phone (I had one for the iPhone 6s). The Best Buy employee told us that many customers did not like the plastic covering, and that may be the reason Otterbox no longer offers them on the Defender. If you have ever scratched a phone face, though, you will know the value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it’s durable, stylish and not so bulky. The price is a little steep but worth it. It should protect my phone for a long while. Great case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! It’s not super bulky and provides great protection. I’ll be honest my phone gets dropped A LOT between me being clumsy and my boys being boys. You would never know because of this case. I also love that I can also use it around the water and don’t have to worry about my phone messing up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been a happy user of the Lifeproof brand with little to no complaints. The case is great and does exactly what it’s supposed to protecting my phone completely from dirt, dust, water, and my clumsiness, it is so light that it shows all the grime on the soft rubber parts of the case, instead of being a pretty light blue now it’s a gross looking grey blue. I personally would have liked a darker color maybe a navy blue, black, or purple but I had to buy what was available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our daughters phone to the IPhone XR and wanted full coverage to protect the investment. The case was easy to install and offers great protection. She is in high school and sports so her phone gets “tossed around” quite a bit. I purchased the case on sale and we are now worry-free about any damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protecter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case my iphone fell lots of times but recovered it with no damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case because it fully protects the phone. I have used Lifeproof's cases since they first came out and have always been happy with them. Though I have had people say they couldn't hear me well on the phone with this latest case. However, most of the time I use AirPods so overall it's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Easy to put phone in this waterproof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the instructions and testing my case for waterproof functions I was able to install it in this case which has a protective shield a built-in snap in place and my iPhone works to touch exactly as if it was not in the case. I recommend this case for anybody who wants something that is dust proof waterproof shockproof and snow proof

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s a good iPhone cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I found a good cover for an iPhone, this cover protects against water, dirt and drops. I’ve had it on my iPhone for 4 weeks now and not a single scratch. Though it blocks some of the iPhone’s sound, thats the only problem.. other than that it’s very good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    doing its job for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had multiple LifeProof cases in the past. Bottom-line is they protect the phone. We haven’t experienced the longevity we like to see for the price, but it’s really about keeping the phone safe. Good product for someone rough on a phone, but will probably need replaced before the phone’s life is up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I purchased it for my daughters phone. She has dropped her phone several times and the phone is not damaged. Although the phone is waterproof, I wanted extra protection at the Waterpark. Not a drop of water entered the case. It definitely lives up to the name “Lifeproof”.

    I would recommend this to a friend
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