Customers are enthusiastic about the extended battery life and the protection this case offers for their iPhones. Many appreciate its waterproof capabilities, although some find the added bulk and weight to be a drawback. While some users mention the case's higher price point, the positive feedback on protection and battery life seems to outweigh these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 289 reviews
Rated 5 out of 5 stars
Quality
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived sooner than expected. Worth the money. Buy it
I would recommend this to a friend
Rated 5 out of 5 stars
Love it...
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The recharge is quick and easy and quick recharge...
I would recommend this to a friend
Rated 5 out of 5 stars
Working awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome possum and loving it just wanted a orange one
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very useful my daugther loved it
Was great !!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Good battery charger and protector
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son love it especially he's always on the phone.
I would recommend this to a friend
Rated 3 out of 5 stars
Good but not laptop friendly
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked the protection it provided but the charging portion would go crazy and connect and disconnect when I olugged my phone into my laptoo. Had to return it sadly :(
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Lifeproof not Damage proof
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great great case!! BUT the door for the charging port always breaks from constant use....this is my third one and both times the flip door broke deeming the case useless.
I would recommend this to a friend
Rated 3 out of 5 stars
Not worth the extra money
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The water seal inside on the inside of the charging port cover fell off. Best Buy did give us a gift card. Ended up getting a standard life proof
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey Frank!
We apologize that the FRE Power case did not work out for you, and we're happy to hear that you found hope in a regular FRE instead! If you have any further questions or issues about the case, please feel free to reach out to us at 1-888-533-0735. We're always glad to help!
Sincerely, LifeProof Customer Service Team
Rated 3 out of 5 stars
Great fix and protection
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the case fit and it’s protection but unhappy with it only holding a 70% charge. I am still having to plug it in all the time.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi Normand,
We're sorry to hear that this FRĒ Power isn't exactly performing as expected! Please don't hesitate to call our expert representatives at 1-888-533-0735, and they'll take a closer look to see what's going on. With a few troubleshooting adjustments, we might just be able to get you back to the electric protection that you deserve!
Cheers, LifeProof Customer Service Team
Cons mentioned:
Case quality
Rated 2 out of 5 stars
Not really useful
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kind of bulky and a hassle to take on and off your phone
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Failed test
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Failed the water test
Had to return
Points never returned properly
Very difficult time
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi Livmow,
We certainly understand that processing a return can be a hassle, and we apologize. We're so sorry that the FRĒ Power failed the water test! We specifically implemented that test to ensure that the case is positively waterproof before you submerge anything underwater, so we are glad at least that the iPhone was not compromised. We sincerely hope that this experience does not sour your opinion on us for future purchases! If you have any additional LifeProof questions, please feel welcome to ring up our friendly representatives at 1-888-533-0735!
Cheers, LifeProof Customer Service Team
Rated 3 out of 5 stars
Great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this case especially when i do not have a charger readily available.
I would recommend this to a friend
Rated 3 out of 5 stars
Battery extender
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit heavy and does not hold the charge for long. But my phone is over 3 years
I would recommend this to a friend
Rated 3 out of 5 stars
Have not used it yet
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still using my Olson case. Plan to start using the case soon. I like the color very much!
I would recommend this to a friend
Rated 2 out of 5 stars
Great protection, not versatile
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is designed for someone to put phone in and leave it in which is not what I'm used to having used a Mophie in the past. I needed a case for a iP6 and this is all that was left. It serves the purpose. Also the ability to interface with my computer via USB is sporadic.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hey there jmt919,
Thanks for your feedback! We're sorry to hear that the FRĒ Power design isn't quite matching your preferences, and we'll gladly pass your thoughts along to our product design teams for future evaluation. If you have any future questions or comments, please feel welcome to call our reliable representatives at 1-888-533-0735, and they'll always be glad to provide assistance!
Best, LifeProof Customer Service Team
Rated 3 out of 5 stars
Good case
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case but it started losing battery life about a year later.
I would recommend this to a friend
Rated 1 out of 5 stars
Stay Away
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is fine but the battery charging function is terrible. When I plug it in to charge, the charging turns on/off on the phone. Was told to remove phone and "recharge" battery in case separately. That's not very convenient. Also the product has been entirely removed from the Lifeproof Web page. I now know why. Stay away. Plus the Best Buy 15 day return policy is terrible. 15 days is not enough time. That's my fault but never again.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Ehh
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen scratched in the first 4 hours of purchase. I dislike having to use an android charger to charge my iPhone and charging case . Super irritating to carry that many chargers.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Leaks and seal comes off
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Leaks, and seal comes off and is hard to put back on.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
not the best
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke the charge port door hinge the first week and battery died after 60 days!