Customer Ratings & Reviews
- Model:
- 77-65410
- SKU:
- 6439217
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the FRĒ Series case's protection and water resistance, frequently praising its quality and ease of use. However, some users experienced issues with Face ID functionality and the screen protector, citing concerns about its interference with touchscreen responsiveness and the appearance of bubbles. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great. It is slim and lightweight.
I would recommend this to a friend- Pros mentioned:Protection
Great case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case to protect phones. Can be dropped and bumped without any problems.
I would recommend this to a friend - Pros mentioned:Case quality
iPhone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the life proof cases. I have only had one issue and they replaced it.
I would recommend this to a friend - Cons mentioned:Facial recognition
Great case, bad for face recognition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case , but face recognition works half the time
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Raiders78,
We are so sorry you're running into some trouble with this FRĒ case in terms of the FaceID. We have some troubleshooting tips which should smooth that right over.
Step 1: Open your case and remove your device.
Step 2: Lay the front of the case down on a flat hard surface with the screen protector surface facing down (the Silence Switch will be on your right).
Step 3: Centered near the top of the inside of the screen protector, you’ll see two small clear stickers. Using your fingernail, remove the sticker on the right (leave the left sticker in place).
Step 4: You may need to use some isopropol or rubbing alcohol and a Q-tip to remove glue residue left by the sticker you removed.
If you're still having trouble, we're here to help. Please feel free to contact us at 1 (888) 533-0735
Best,
lpcst
- Pros mentioned:Case quality
Life Proof Fre iPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works great. Like no case there. All iPhone features work
I would recommend this to a friend - Pros mentioned:Protection
Perfect protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect protection for phone. Last one was for iPhone7.
I would recommend this to a friend Sleek design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case works well. It’s sleek design slips easily into a pocket.
I would recommend this to a friend- Pros mentioned:Protection
Life proof review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Protects front and camera. Aesthetically pleasing.
I would recommend this to a friend - Pros mentioned:Protection
iPhone Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life Proof is the best case and protects your phone completely.
I would recommend this to a friend - Pros mentioned:Case quality
Good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Expensive. However, does the job. Quality product
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install phone in the case.
I would recommend this to a friend Life proof free 12 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case however the tuggle switch that turns the silent on and off doesn’t work properly.
No, I would not recommend this to a friendBest waterproof case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great case just gotta hit the screen a little hard to get a reaction
I would recommend this to a friend- Pros mentioned:Protection
Best case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For someone in construction field, hands down best case
I would recommend this to a friend Life proof phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case! Sometimes can be hard for other person to hear me talking.
I would recommend this to a friendStrong case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case it’s strong also!! Works great!!!!
I would recommend this to a friendIncorrect warranty Insert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon looking for the LifeProof Warranty Card, I was dismayed to see an Otterbox Warranty Card? So confused, my item was Lifeproof not an Otterbox.
I would recommend this to a friendNew phone case who dis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new phone........ i ordered from the app....... the store workers were prompt when I arrived to pick it up curbside. Best Buy really has one of the best flow systems when it comes to online pickup and curbside service. The best everrrrrrr!
I would recommend this to a friendCloudy lens cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LifeProof case is great overall when new. My reason for the lower rating is that the camera lens cover gets cloudy within a few months causing cloudy pics and cannot be cleaned.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your FRĒ case! We greatly appreciate your feedback about the lens cover, and we'll pass your thoughts up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to us at 1-888-533-0735, and we can get you taken care of with a replacement case.
Best,
LifeProof Customer Service Team
Clouded camera protector
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used LifeProof cases for years. I upgraded to an iPhone 12 in the Summer and got a LifeProof case immediately. I have now gone through two cases due to the camera protector getting cloudy. The rest of the case is holding up, but if I can't use part of the phone that I paid this much for the case isn't much use. I'm not sure if the camera protector is made of different material than the screen protector. The screen protector isn't having the same issue.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Russ!
We're sorry to hear about the damage to your FRĒ case! We appreciate your feedback about the lens cover, and we'll be sure to let our design team know about your experience. If you current case is giving your issues, feel free to call us at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team