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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 486 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the FRE case's protective qualities and water resistance, finding it easy to use and lightweight. However, some users experienced issues with sound quality and the screen protector's durability. The need for an adapter for headphones was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 486 reviews
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Like but a few drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lifeproof waterproof case except that you can't talk on the phone unless you are using the earphones. People can't hear you if your not using the earphones

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mmh1170,

      We are sorry that this FRE case is making it difficult for people to hear you. We can completely understand why this would be disappointing and we absolutely want to get this resolved for you.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the microphone and speaker membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Strong,secure,water resistant/proof, well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very high quality, high performance fully enclosed case. Water resistant/proof. It is not inexpensive, although mine was free with my Verizon 2 year reup and Iphone 6 for $99 from BB (better than any Verizon offer). It may be more case than you need but if you need these features it is a good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good protection, but the sound quality not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, but the sound quality not so good. People complain that my voice is muffled with this case; however great investment for the beach.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Apollo,

      We’re glad that the FRE case is taking care of your iPhone 6/6s. We are sorry that it is making it challenging for others to hear you though. This is not at all normal and we absolutely want to get this resolved.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find that the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted to purchase a lifeproof case for a while now but was hesitant due to the hefty price. I finally found it on sale and it's worked out great. 4 stars only because of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great bonus buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bonus buy that came with the purchase of a new phone. I am very happy with the protection it offers my phone. The phone has been dropped several times and we had no issues .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. It's super slim and lives up to its name. As a new mom I constantly dropping my phone while washing dishes, bathing the baby, or just every day errands. I've had it for about a month now, everything is still intact and no water damage =) worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case just before my husband and I went for our honeymoon. It worked great! I had my phone with me in the pool, in the beach and no problems with it at all. If you're looking for a waterproof case, this is the one to buy! A little pricey but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Helps protect your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I spent so much on an IPhone I decided to spend a little more and protect that investment. I've accidently dropped my phone a couple of time now and in the beach sand as well...and just a brushing and all is well. Not at all sorry I bought this protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Protects but cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects your phone but it is hard for your voice to carry through the waterproof covering over the iPhone microphone.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BigT,

      Although we are glad that the FRE case is taking good care of your iPhone 6/6s we’re sorry that it is causing some unusual audio problems. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when u get fré stuff it's the leftovers, the life proof fré case was really free and I couldn't be happier. Not only is it water "proof" but it's fireworks resistant too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case came free with the phone, but I would have bought it anyway. It's definitely worth the money for the protection. I work as a nanny and in youth ministry so my phone goes through a lot of drops and spills being around kids all day. It really is life proof!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protective case for my iPhone 6s, it clearly protects my phone from breakage, scratch resistance protection, such a wonderful bonus with the phone that I could not resist, thank you. I would recommend the Lifeproof Fre case for the iPhone. Thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    does it well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it over heated my phone and the screen kept sticking like there was moisture in it. and it was still water tight after testing it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Franksta,

      We are sorry that this FRE case is giving you some trouble. The screen protector should be as flush as possible with your iPhone’s screen. The overheating dilemma is not normal and we are not sure how the case could be causing this problem. We definitely want to help out though. Please give us a call at 1-855-419-7418, and we will be happy to assist in any way that we can!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great fit for the iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits nice and snuggly on my iPhone 6. Seems to have all round drop protection. The screen cover is ok, but causes some distortion of parts the iPhone screen image

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    incredible case !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these for my phones, work great ! fit great ! and are not to large, plus have already dropped a phone in a lake , got it out, and phone was still dry as a bone !!! saved a lot of money not having to replace the phone for just buying a $79 case !!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Value and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think lifeproof cases are the best for protecting your mobile devices. I have been using them for the last 3 phones I have had and it protects the investment better than anything else. I haven't purchased insurance because of my trust in these cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does an amazing job of protecting your phone from every day uses. I'm not too sure about the whole water deal (I never take it around mater even with the case just to be on the safe side) but it really does a good job on every other level.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like knowing the phone is protected from accidental drops and fluids. Makes you push a little harder on the screen to use functions, but worth that piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case, hinders voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects well but it hinders your voice. It makes it sound like you are in a box. Great case, hinders voice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof > otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cases come on 2 pieces, front and back to snap in place. The model I got came with different color options. So I got 2 and swapped the front and back pieces of each to make my own color variation.

    I would recommend this to a friend
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