Customer Ratings & Reviews
- Model:
- 77-52568
- |
- SKU:
- 4583111
Customer reviews
Rating 4.5 out of 5 stars with 5216 reviews
(5,216 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water resistance
Rated 4 out of 5 stars
Great case for teenager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is durable and protects phone from water.
This review is from LifeProof - FRE for Apple® iPhone® 6 and 6s - Black
I would recommend this to a friend - Pros mentioned:Waterproof
Rated 3 out of 5 stars
Good case but doesn't last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, water proof and drop proof. The waterproof home cover that's supposed to accept thumb print unlocks doesn't work well and then rips from use. Lense covers fog and ultimately it falls apart. They warranty every time in on my third one in a year.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Somewhat a waterproof case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange the first case I bought. The seal near the bottom home button didn't completely seal. The second one worked. I didn't like that you had to have the phone out of the water to hit the record button. Then I could record video under water & had to bring back out of the water to turn it off.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - White
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Rated 3 out of 5 stars
Choose safety or sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect case for phone safety, but horrible for using phone to talk! Cannot hear well and majority of calls can't hear you. Muffled tunnel sounds! I thought it was my phone, then my case, but this is the second case of same style & same issues.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Blue
No, I would not recommend this to a friend Rated 5 out of 5 stars
A great phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning an IPhone 4,5, and 6 I was tired of Apple and their games. Passwords, Passwords and their Cloud. I was tired of Apple and transitioned to a Samsung. Very pleased with this and highly recommend that people consider a Samsung when upgrading their Apple products. They wont be sorry!
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Blue
I would recommend this to a friendRated 3 out of 5 stars
Satisfied with replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was defective although was able to order a replacement that was fine
This review is from LifeProof - FRE for Apple® iPhone® 6 and 6s - Black
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Lori,
We’re glad that the replacement FRE case is dialed in and preforming as it should be. If you ever have any questions or need our help please do not hesitate to call us at 1-888-533-0735.
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Rated 3 out of 5 stars
Good case but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess because the case is white it gets dirtier faster but dust and dirt gets inside the case as well. That was my main disappointment. Other than that it does protect the phone. I dropped it a few times and it luckily hurt the case and not my phone.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - White
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi EMDZ,
We’re sorry that this FRE case is collecting dirt both inside and out. That is very strange that dirt and dust are somehow sneaking into this case because as long as it is completely sealed up this should not be happening. Please give us a call at 1-855-419-7418 so that we can collect more details and get to the bottom of this mystery.
Best,
LifeProof Customer Service Team
- Pros mentioned:Weight
Rated 3 out of 5 stars
Problem with charging access door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light the case is. However, I have had problems with the only moving part I the case - the little door you open to charge your phone. I have had the phone less than a month and it has already cracked. I doubt the case is waterproof anymore.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Pink
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Torrest77,
We’re sorry that the charge port door on this FRE case cracked. We too question its waterproof capabilities in this condition. All is not lost as we can easily replace this damaged case through our warranty. Simply give us a call at 1-855-419-7418, and we will be happy to line that up for you!
Cheers,
LifeProof Customer Service Team
Rated 5 out of 5 stars
best made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these cases in my opinion for an outdoor rain ,snow ,mud whatever person, are the best cases on the market. they are not indestructible but pretty close . i have ruined a couple of them but my phone and especially my photos and contacts have never been lost. worth the price....you bet!!
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Gray
I would recommend this to a friend- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son's Iphone 6S and we are not able to hear him while talking to him. Something must be wrong with the line up of the case with this phone because we don't have this problem with his otterbox case. very unhappy.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Realtree/Lime/Olive
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there leeme3,
We apologize that you're having trouble having a successful phone conversation with your son through his FRĒ case! Sounds like his audio signal is getting slightly blocked by our tough waterproof barriers, and our experienced representatives would love to help rectify the situation with some handy troubleshooting tips. Please don't hesitate to ring them up at 1-888-533-0735, and soon you’ll be free to call your son as much as you want!
Cheers,
LifeProof Customer Service Team
Rated 3 out of 5 stars
Good case but bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good if you are very rough with your phone. Bad if u want a small profile case
This review is from LifeProof - FRE for Apple® iPhone® 6 and 6s - Black
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Sound quality
Rated 2 out of 5 stars
Good/Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for protection but if you aren't careful putting the case on it turns your ringer off and you have to remove it to turn it on. People have a very hard time hearing me speak with the case
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Blue
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Chicago1,
Although we are glad that the FRE case is taking care of your iPhone 6/6s we’re sorry it is making it difficult for others to hear you and giving you a ringer switch issue. You should be able to toggle the ringer switch with the case on. Please give us a call at 1-888-533-0735, and we will be happy to assist in any way that we can!
Best,
LifeProof Customer Service Team
Rated 5 out of 5 stars
Great case for my daughter's iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my daughter's iPhone. She is the one person in the family that would drop and break her phone. When I opened it to put on her phone it was easy to apply. Plus it is a solid case and has so far protected the phone. Plus we got it on sale so that was another plus!!
I would recommend this to a friendRated 4 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Lifeproof case for my iPhone 6. Giving 4 stars because the only thing that I don't like, is that when touching the screen, there's a rainbow streak left behind. It gets quite annoying to have to continually need to clean the screen. But, other than that, I think it's a pretty awesome case.
I would recommend this to a friend- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Can't give a thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not feeling very comfortable with this case. May be effective to protect the phone, but causes sound distortion to person on other end, defeating the purpose of telephone voice conversations.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi BuckeyeGrammy,
We’re sorry that this FRE case is giving you issues with distorted sound. That would be frustrating and we definitely want to help out with this unusual situation. A slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. Try and pay special attention to make sure the speakers on your iPhone are lining up correctly with the vents on the case. This will allow for a clear path of sound. If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Rated 3 out of 5 stars
Does not keep sounds quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love lifeproof and how it keeps my phone safe that's why I keep buying them! However, the sound quality with this particular case is not as clear after a couple of months. It's he best color choice so I didn't really have many options.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Micki,
Thanks for being a fan of our products! We’re sorry that this FRE case has started to give you an audio issue. This is understandably disappointing and we certainly want to help.
Sometimes muffled sound can be caused by dirt or debris on the audio vents. We suggest that you check for debris around those areas. If they are dirty you can run water over the outside of the case (focusing on the audio vent locations), then shake the water off and pat it down dry. It is important that you don’t stick any objects into the audio vents as this may damage those areas.
If this does not clear things up please give us a call and we will gladly assist in any way that we can. We can be reached at 1-888-533-0735 and we are happy to help!
Best,
LifeProof Customer Service Team
Rated 4 out of 5 stars
Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is awesome! other than the very thin protective cover over the home button. After a few weeks of use the protective film over the home bottom started to stretch out and look bad. This played a huge factor in the finger print scanner working or not. Otherwise my phone is 100% protected.
This review is from LifeProof - FRE for Apple® iPhone® 6 and 6s - Black
I would recommend this to a friend- Cons mentioned:Sound quality
Rated 3 out of 5 stars
ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the case is not the best, while it has a nice feel if you are talking to someone on the phone it's hard for them to hear you, I had it for a day and it scuffed. i constantly have bubbles on the screen even though I followed all instructions.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - Pink
I would recommend this to a friend Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless staff are very knowledgeable and friendly. Scott, Myles, William and Suzie. They are all very helpful and I will continue to shop the Millerville location. I was also asked about my experience by the GM Mr. Craig and Mr. Herman. This location cares about customer's.
This review is from LifeProof - FRE Case for Apple® iPhone® 6 and 6s - White
I would recommend this to a friendRated 4 out of 5 stars
Nice case if u want a durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, LifeProof makes a really good case for the iphone 6 and black to not show dirt. Only drawback is it only takes Apple lightning cable, unless you modify the housing where you plug into phone if using a min Apple cable which I did and it's easy with a rotary hand drill and bit.
This review is from LifeProof - FRE for Apple® iPhone® 6 and 6s - Black
I would recommend this to a friend












