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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,216 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Others had a hard time hearing me. Tried changing settings did not work. I returned and got N otter box

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new LifeProof - FRE Case for Apple® iPhone® 6 & 6s - Blue. I've dropped it a few times and my iPhone is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my first case for less than two weeks and exchanged it because the piece where the charger plugs in was ripping. Hopefully this one will last and I can get my moneys worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is good but the impression would be better if there was in store a short (10 to 15 minutes) orientation on how to use and an opportunity to signup for additional "classes"

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Okay if not used much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is the second time I've purchased these cases,the first ones the rubber buttons and sides wear from phone being in your pocket didn't hold up when fell in water and had to get a new phone. Also I would have thought they changed since my 1st purchase but they didn't. The case does not allow room to use the headphones port the hole is too small. It has held up when the phone has been dropped which we do all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but the rubber wears easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the rubber wears easily if you keep your phone in your pocket. Taking it in and out of your pocket the rubber wears down and off if you keep in a purse it last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This life proof case is great for my 13 year old, but its kinda difficult to type text messages on, due to the space between the screen and case. The NUD is much easier to text on.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi NolaGirl,

      Thanks for your feedback! We’re sorry that this FRE case is interfering with your texting. We fully understand why this would be disappointing and we certainly want to help out with this abnormal dilemma. Please give us a call at 1-888-533-0735, and we will be glad to get a warranty replacement lined up in practically no time at all!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof case is what was expected as I have owned previous versions. Only downside is the charger access and protective flap obstructs use of some charges and peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my original case. I had to replace it after a little over a year because the sound button was cracked and my case was no longer waterproof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got this phone case and it serves it purpose. Only thing I'm worried about if I drop My phone if my screen will be protected from shattering but other than it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got the more expensive nuud case for his phone and the latch broke twice. My daughter bought this case and the latch was better so we got the same case for our son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for being life proof, yet it is not baby proof. My nephew (who is teething) got ahold of it and managed to peel part of the case off of the plastic part.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Lexii!

      Attack of the teething nephew! Oh no! Ha, we're so sorry to hear that part of your FRE was peeled off, but we're glad that the phone was kept safe inside. We're more than happy to replace that case via our warranty, so please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Lifeproof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a very durable case however, I have had to exchange the item a few times due to equipment falling apart/pieces breaking off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects well. You lose a little sensitivity with the protective screen and it cuts down on the volume level because it's completely enclosed so sometimes it's hard to hear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case! I'm afraid to test it in the water however because life proof warranty the cases but won't pay for the phone if they don't work. That's my only bad for the case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, wait for discounted price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. In some (we have 3), there is some rainbows in the screen. Can't determine why. Have used warranty claim on one and got it replaced (cracked mute switch).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my husbands phone after his otterbox case broke. This is much a much slimmer case and a little slicker on the sides. So far he likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeProof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product. My son is not the easiest on his phone and this had withstood many drops and falls and there is not a scratch or no damage done to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitting case thats easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third lifeproof case that I have purchased and I love them. They are super easy to install and arent as bulky as some others for the same phone.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Case for water resistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is water resistant but nothing like the protection of an otter box case. First drop didn't protect screen from cracking at all.

    No, I would not recommend this to a friend
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