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Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 5,216 reviews
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this and so far is happy with look and feel. Just wish they could make without special screw plug for earphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing my old case so I got the same one. Love it just as much as the old one. Got it cheap for cyber Monday which was nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple iPhone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone case for my son's girlfriend. She really likes it! We highly recommend this iPhone case to all interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it is supposed to do. Especially when little hands have access to expensive electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but could not use headphones with a larger plug because the case would not allow access.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof case for IPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placing the order online and then picking the item up from the store worked out great!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Difficult to hear and for others to hear me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but I have difficulty hearing others sometimes and others have a hard time hearing me.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Susan,

      We’re sorry that this FRE case is making it difficult to hear and be heard. We completely understand why this would be disappointing and we absolutely want to help out with this abnormal problem. Please give us a call at 1-888-533-0735, and we will be more than happy to clear things up in any way that we can!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great except the charging port flap started to get less sturdy after a while. The whole piece is stating to separate from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, shows wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is strong and protects my phone as advertised. However it does show wear and tear with pieces/chunks of material disappearing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is awesome. It's holding up a lot better the my old life proof case they must have improved their durability.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Basic case only fits new market apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is overpriced for what most other cases provide others provide more stability and not as bulky

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Life proof is all cable compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dynex, insignia, and other cables are all compatible with the newest version of the case. Wonderful as always from life proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a diesel mechanic and I work outdoors a lot. There are a lot of time when my hands are greasy or dirty and this case is perfect for what I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I thought your product was excellent, it exceeded all of my expectations and I would recommend this to all my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this case. It does exactly as it claims. It's a bit plain but it's meant to be tough not pretty. I'm happy with this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this case with the intent of totally enclosing my phone so I didn't have to worry about it being exposed to the elements. However, I found that it would not fit into the various docks/clocks I currently have with the case on. And it is sort of a pain to keep taking it apart and putting it back together. Not bad if you only charge with the cable, but if you use docks a lot, you might want to look for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 year old son loves this case. I'm glad he does because i'm sure it will protect our phone investment from teenage mishaps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally a good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    toggle switch brakes after 3-4 months if you toggle the mute/vibrate switch; also, the case did not work with my Square Register plug-in

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not what I spect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too costly for the grade of protection recive, their others like Otter that provide better protection

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Wirefriend,

      We are sorry that this FRE case is not meeting your expectations. If there is something specifically wrong with the case please let us know so that we can help out. Our friendly customer service representatives can be reached at 1-888-533-0735.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that this case would limit the sensitivity of my iPhone 6s screen, but it does not and I am very happy with it.

    I would recommend this to a friend