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Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,216 reviews
  • Rated 5 out of 5 stars

    Great case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are constantly having to charge your phone because it won't last all day this is a must have!! Very easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the protection, but I don't like the quality the screen has. It's too fuzzy.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      Thanks for your feedback! We’re sorry that the screen protector on this FRE case is not as clear as it should be. We fully understand why this is disappointing and we certainly want to help out with this abnormal issue. Please give us a call at 1-888-533-0735, and we will gladly get a warranty replacement set up in practically no time at all!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a life proof case, but it will probably be the only case I'll ever purchase again! Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it didn't need the adapter csvle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability of the case. Understand the need for a waterproof cable but too easy to lose and is already lost! Only bummer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works very well for me. I work in areas of high dust and this case does very well at keeping the phone clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Does well for awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects the phone really well but it breaks very easy where you charge it at

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason not a five star, it is not always water proof, but allows for aftermarket chargers and has improved with each version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first LifeProof case. This case has the same quality I am familiar with for the LifeProof brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Basic coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case that gets the job done but I'm a girly chick that prefers fashionable accessories.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone over 10 times and this case have saved all 10 times I wouldn't trade it for nothing in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, like the look of the nuud lifeproof case a bit better but this would have been a good second choice

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one leaked, both muffled voice so much had hard time talking or listening to phone calks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    God item for first buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very nice, beautiful and presentable too, I will sure recommend this item to my friends and relatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have this model in several colors. I got this one and despite being the wrong color for me it protects your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but I'm not sure it lives up to the LifeProof name. Also don't like the fact that it doesn't come with a belt clip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we have purchased two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have purchased two and the only problem we have had is the little piece on the bottom breaks off very easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cover I recommended to everyone it's great especially if you have small children

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the case becuase it was waterproof. After using it day to day for a few months I noticed the rubber above the charging port was becoming loose. I took my phone out of the case and put it back together to do the water test, the inside of the case got wet within the first 5 mins. The case itself is great for drops but the waterproof feature of the case only lasts so long... For the price I would not reccomend.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey aspel491,

      We’re sorry that this FRE case has lost its waterproof capabilities. Thankfully all is not lost as we can easily get you a new case through our warranty. Please reach out to us at 1-855-419-7418, and we will be happy to get that set up for you.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Had to buy another....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself one and then my wife decided she needed one too. One of the best cases I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are are an active person or just someone who drops your phone on the occasion then this is the case for you

    I would recommend this to a friend