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Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,216 reviews
  • Rated 5 out of 5 stars

    Great case for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 year old nephew. He has a history of dropping his phone. This case is super rugged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic solution for a protection option. It's not anything special but practical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few months, the case appears to be of a good quality material and should fit mu needs for protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lifeproof really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not completely life proof because my overdrawn emails still get through. Fix that and I give you a 5 star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! I have kept mine in the case and its still like brand-new despite the fact that I'm a klutz with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case for its simplicity. I've been wanting this case for awhile and finally got it. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new case. Now he won't take the case off because it has a "design" on the back according to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is everything i was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really think i have the inclination or time to sell your product for you, I said it was everything i expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for a cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a cell phone protector. I took him to Best Buy and he found the item he needed. He has had zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case! I would recommend this case over any other case because it's durable and can hold up to a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a life proof case. not impressed for the money paid. will go back to an otter box next time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I have arthritis and it is difficult for me to hold things. I do not have to worry if I drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is fantastic I am able to drop even throw the phone and I havent had any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof is the bomb...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has always had Lifeproof case for his cell phones. but sometimes they don't always last very long...

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Heather,

      Please tell your husband thanks for choosing our cases! We are sorry that at times his cases haven’t gone the distance. Please keep in mind that we can typically replace compromised LifeProof products with ease through our warranty. If you ever need assistance with a LifeProof case please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Tough case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sleek, rugged & tough. It is a perfect case for someone who works in an industrial environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great LifeProof case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was easy to install on my iPhone 6s. The color is great...I can certainly spot it in my purse now!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case only thing is that when u talk on the phone it's hard for people to hear you

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Spider,

      We’re sorry that this FRE case is making it difficult for others to hear you. We can completely understand why this would be disappointing and we certainly want to help out with this unusual predicament.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect! Suits my needs.Haven't dropped the phone yet, so not sure how it would withstand that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy more Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a trusted product that we've had good experience with. Went with what we knew about Apple products

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sturdy but not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the idea of the safety of my phone but I have a few concerns! One being the speaker volume! I feel that things aren't as loud in volume nor sounds as clear! Muffled almost! Headset cord is also a let down, always used headphones successfully with otter box case unlike this one! Love the real tree camouflage decor

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Shay,

      We appreciate your feedback! We are sorry that this FRE case seems to be hindering the sound on your iPhone 6/6s and that you are not a fan of the headphone adaptor.

      The adaptor is necessary to keep the case waterproof while using headphones and to make sure that a wide variety of auxiliary cords fit properly.

      Sometimes muffled sound can be caused by dirt or debris on the audio vents. We suggest to check for debris around those areas and if they are dirty to run water over the outside of the case (focusing on the audio vent locations), then shake the water off and pat it down dry. Do not stick any objects in the audio vents as this may damage those areas. Much like a bear, please do not poke the audio vents.

      If this does not clear things up please give us a call and we will gladly assist in any way that we can. We can be reached at 1-888-533-0735 and we are happy to help!

      Best,
      LifeProof Customer Service Team lifeproof