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Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,216 reviews
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad Audio, good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 Iphone 6S's and two BestBuy associates advised these cases would work perfectly, even though it only stated Iphone6 on the box. But it is hard to hear when people are talking to you or watching a video. And when I a speaking into the phone, I am very muffled and it is hard to understand me. Also, I cannot move the switch on the side to turn the phone to vibrate. Lifeproof needs to create a better case just for the 6S that truly works. My old otter box had no issues like this.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi NYKShopper,

      Sorry to see that you're having some sonic struggles and functional difficulties with the mute/ringer toggle switch of your LifeProof FRĒ, but we will be more than happy to get this taken care of with a warranty replacement that we're confident will give you no such trouble. Just give us a call at 1-888-533-0735, and we'll get right on the case!

      Regards,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Love it & Worth The Money!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and waited weeks til Black Friday to say $40 and I am beyond impressed. This case is well worth the price. There is nothing that I dislike about the lifeproof case.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the case for a few days now, but it passed the 30 minute, submerged water test. I also love that headphones work without having to always use the adapter (the adapter predominantly ensures water tight seal while using headphones). I would recommend this case, and purchased one myself after witnessing my friends using them and how well they fulfilled their statement of truly being "life proof."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty, pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good case. My only gripe with it is the kind of oil slick looking distortions the plastic sheet over the screen can make sometimes. cant keep it too clean i guess haha

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Headphone jack

    Rated 2 out of 5 stars

    Don't Buy. Defective, Weak Point/Ruins entire case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my 6Plus and one for my 6s, Worked great initially, fit great, and was nice and slim. Plastic is a little slippery/smooth compared to pelican of similar style. But after 4 months of use, both my wife and I have experienced the same issue. The plastic that opens up for charging has started tearing and the plastic screen has started to lift off the frame of the phone case. Sending back this week to Lifeproof. Just ordered some Peli Marine cases instead. Cons: These cases distort the audio and make it a pain to watch video and actually hear it. You also need a special adapter to fit some headphones into the jack. Screen cover easily gets marred and scratched. I really wanted to love this case, but i guess it wasnt meant to be. :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LifeProof is the way to go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my teenage son a new iPhone 6 because his previous iPhone died. I used to be an Otterbox case fan. But since I have seen and used the LifeProof cases, Otterbox is an afterthought. The LifeProof case last longer and are just as protective of drops and bumps. I would highly recommend the LifeProof iPhone 6 case for anyone looking for that added sense of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for a great price less bulky than my Outter box

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    New case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second case, it seems as though this ones holding up better then the last. If you open and close the headphone jack and port to charge a lot it seems to wear down over time. Also I leave mine in my pocket for work so I take it in and out quite often, and the rubber on the last case wore down in a year, I'm hoping the new version doesn't do that, so far so good though.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great So Far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my daughter. It was her first cell phone and she badly wanted an iPhone. We were worried about the safety and life expectancy of the phone with a teenager. However, the case has been great! It's on there tight and she's dropped it a few times already with no concerns. We have not tested it under water yet, though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for Tween

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does everything it claims it will do. I bought this case for my tween daughter as protection for her first phone. She's still learning how to care for her items and the life proof case was worth the investment. After a few drops and carrying her phone in the rain, the phone is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 1 out of 5 stars

    Don't gamble your phone with this case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as I wanted to do some underwater photography. The packaging heavily promoted the fact that this was a waterproof case so I thought I'd give it a try. I got the case and the first thing I did was the water test clearly explained in the instructions. I submerged the phone for half an hour in water and then closely inspected it for any water that may have gotten in. There wasn't any. That weekend I took my phone to a pool and got some great photographs. I was quite happy with the case and even showed it off to some friends. Unfortunately, less than 5 weeks later I was at the pool again and this time, as soon as the case hit the water, it filled up with water. None of the openings were unsealed—I believe the simple fact of opening the bottom to charge the phone every day for 5 weeks made it loose enough for water to come in. As soon as I noticed (no more than 5 seconds) I pulled the phone out of the pool, out of the case and into a towel. Unfortunately, the damage was done, my phone was destroyed. I called and asked about the "lifetime warranty" and was told—sorry, we can send you a new case. A new case doesn't help when I'm out an $800 phone! In the call, they also said I should have water tested the phone again before going in the pool. Note that NOWHERE in the instructions does it indicate that the water test should be done often, monthly or every time you intend on taking the phone in water. In short, don't use this phone to go in water unless you're willing to destroy your phone. Note that water damage isn't warrantied by apple, so you're gambling your phone against a $60 case. They'll send you a new case, but that won't do much for your $800 phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pink Lifeproof cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pink one is more pink then it looks in the picture and it is perfect! I almost did not buy it because in the picture it looks like a very light pink but it is not. Fits perfectly. I have to push down a little harder sometimes on the screen but other then that it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant at first to get this b/c several friends mentioned they had bad experiences w/ this product; however, I have had it now for several months and have had no issues at all. Front and back snap together and hold well it even fell into the pool and still works fine!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Really Nice Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting one of these for my daughter, I decided to get one for me. Seals and protects the iPhone nicely. My only mild complaints are that it is a little wider than my last case and the screen cover is not always flush with the screen so you have to press harder on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great choice in a case! I have used others before then found lifeproof and will not go back! This case is great in color and function while providing great cover and protection! Will definitely go with Life Proof again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case but hard to open charger cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the case. I had a Lifeproof for my iPhone 4 and I am very glad that they designed the headphone plug so it stays attached to the case when it's unscrewed. However, I remain frustrated by how hard it is to open the charging cover when I have to charge my phone and also how the case restricts me to only using Apple cables / headphones if I have to plug the phone in to charge or am using wired headphones. I hope that in the future that Lifeproof will redesign the case so that it can use any charging cable (i.e. ones that aren't as narrow around the connector as the Apple ones) and any headphones (i.e. ones that aren't as narrow around the plug)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Not nearly as heavy as older models

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really slimmed these down. Got for my disabled mother who has trouble with her hands and she's always spilling stuff on it and dropping it and it's lived up to the life proof name. Plus the colors great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Light and Slim Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent and light. I have two iPhones one for personal and business use. I was so impressed by the durability and style of this case that I went out and purchased another one for my second iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Deal!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my wife's iPhone 6. Got it on sale, which made it a great deal for the quality. LifeProof cases are the best way to protect your phone. From scratches, drops and water.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Very reliable case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the case for almost a year now. Usually on previous models of the phone the case would wear and tear witching a few months. The case for this iPhone has been very reliable.

    I would recommend this to a friend
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