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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,216 reviews
  • Rated 1 out of 5 stars

    Plenty of issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case several time, and every time had an issue. The case did not stay together, and no one would do anything to help. I even tried to reach out several times and got nothing. I wanted to deep purple case and for it to work and had no luck. 1st time I bought it I could not turn my phone on silent with the side click button. 2nd the case did not totally snap close, and then I tried one more time and I got the same issues. I really want the case and for it to work but it doesn't seem to work that way for me, wish lifeproof would do something to help. I didn't even get all my money back!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good case but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case but the problem is when you try to open the bottom for charger. Little line that has sealed on screen kinda bother in the way to get the bottom open but I almost peeled it because my nails were longer. U guys gotta be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing lasts forever. This will be our 2nd iPhone 6 case.. We also used this case for our older phones as well. They are great protection but do need to be replaced after multiple years use.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Protects phone but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets absolutely filthy inside, but the biggest issue is that you cannot plug conventional headphones in while the case is on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good case but received an open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new case for my son's iPhone. The first case we received had to be returned as the case didn't line up on the sides correctly. They were out at the store so I ordered one online. We received it and it was apparent this was an open box item that had been returned (luckily not the same one we returned!). We tried the case anyway and it was a good fit with no issues. Didn't want to make another trip to best buy to try for a 3rd one.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi GATORFAN,

      That is unfortunate that the first case didn’t fit correctly and the second case that arrived seems to be an open box item. If you haven’t done so already please perform a water test with the iPhone not in the case. If the case does not pass or you have any questions please do not hesitate to give us a call at 1-855-419-7418. We are happy to help!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Lifeproof Case for iphone 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case- just be careful- some of the older style cases will not work with the aftermarket chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. My 11 year old wanted this and she needed it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    sounds like i am underwater ,,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    people can't understand me ,,,they told me to blow into case ,,that is ridicules

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old love her case. She drop her phone couple times and it was still intact. Love it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 13yr old. Good thing I did! He's dropped it already and not a ding, scratch, crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement over previous versions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable feel, improved sound quality since previous versions both in the speaker and mic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works like it says it does, if the whole case is intact. The film over the touch sensor is very flimsy. The film or whatever you want to call it over the speaker and microphone ports is also very thin. Before you buy this case, make sure nothing is broken and none of the films over the speaker port, microphone port and touch sensor are ripped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for everything I need it to. I need this case for the things I do in my daily life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality and price. I have dropped my phone on several occasions and have not had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, however it says that dust won't go in when it does. Aside from that very reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, the fingerprint sensor still works and the case works with the Zagg screen cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the LifeProof case...I don't have to worry about damaging my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Case for iPhone 6 / 6s got two of this this thing is supper rugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a LifeProof case for my 5S so I knew I was getting one from my 6S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for my teenager's phone. I'd buy it again.

    I would recommend this to a friend
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