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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 856 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the FRĒ Case's excellent protection and water resistance, praising its snug fit and ease of use. Many appreciate the case's lightweight design and attractive colors. However, some customers noted concerns regarding sound quality and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 856 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case a lot. I been buying LifeProof case for all my phones. I would recommend life proof cases to anyone who buys them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had life proof cases since the iPhone 5. They are always great. A little bulky but never had any damage. Hope this holds true with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really slim. It’s a little hard to get the rubber gasket in, but not too terrible

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Protects the phone but that’s about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with this purchase.. it gets so dirty way to quick even after continuing to wipe it. Nobody can ever hear me when I talk on the phone and my phone is brand new so it has to be the case. Only thing it’s good for is “protecting” it. I would return it but I don’t have the box.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi!

      We're sorry to hear about the issues that you're having with your FRĒ case. Sometimes having the case installed incorrectly can lead to audio issues like this. When you're putting your LifeProof on, we suggest sliding the phone into the case, speaker-end first, as that helps to ensure the microphone port is properly lined up. If you take a look at where the microphone on your phone is, and where the corresponding opening on the case is, it might help to make sure no case material is getting pushed in the way of your microphone.
      If you have any other issues with your case, or the tip above doesn't help, give us a ring at 1-888-533-0735, and we can look into your replacement case options.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the lifeproof line and this case was no different! Protected my iPhone through face first falls and it looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are phone cases that protect much better and are less expensive.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your FRĒ case. We'd love to hear more detailed feedback about your experience, so we can let our engineers know about your troubles. Feel free to give us a ring at 1-888-533-0735, and share your thoughts with our Customer Service Team.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more of this. I get water in it and when people call they can’t hear me clearly

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Angeloart,

      We're so sorry this FRĒ case isn't doing so well!

      The good news is we have a great warranty and we'd be happy to help you get a brand-new case which we trust will be better able to keep out water and dust. Simply click on over to our online Support/Warranty page and we'll restore premium security!

      As for the audio problems, double check that any "noise reduction" settings in your phone are disabled or set to "off." These settings often confuse internal reverberations with noise and end up muffling more than they should, such as speech. Please let us know if this works or if you are still having trouble with you case, give us a call at 1-888-533-0735 and we'll dive in with some more troubleshooting.

      bit.ly/WarrantyPageLP

      Kindly,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    good work case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Lifeproof cases and the otterbox. I prefer lifeproof for my phone in construction work. They hold up in rough environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. This is the second one I purchased. It’s very durable yet has a slimmer profile then the OtterBox defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my new phone. Not disappointed with it! Doesn’t add too much bulk and I feel my phone is safely contained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of this product is worth its weight in gold. This was a much needed product. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really protects the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a life proof case on my previous phone and it remained it excellent condition. The phone looked like it was brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone but the seal "o ring" is hard to get back in when you take it out of the case.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is decent but pricey, a lot of other cases for less that are really good

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're glad to hear that your FRĒ case has been keeping your phone safe! Keep in mind, that price is reflective of not only the tireless hours spent by our engineers in designing your case to ensure your phone is protected from everything you can throw at it, but also our amazing warranty. If anything happens to your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    It good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Crood I hard on IPhone iPhone protected, I brake everything Bash good, iPhone good Case good, dinosaurs yummy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim yet rugged design! This case gives you peace of mind your phone is well protected. Case features clear plastic screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was more colors to choose from but so far so good. The real test will be the first drop or exposure to water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a phone well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Bought for mother in law who is a new apple user. She has no comaints with the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my XR and glad I upgraded. I was nervous about not having a home button, but it's no problem. I just wish it was smaller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case that has stood the test of time. I do like the screen protector!

    I would recommend this to a friend
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