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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1283 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the extended battery life and the protection this case offers their iPhones. Many also find the waterproof feature beneficial, although some note the added bulk and weight. A few users experienced issues with charging and the screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,283 reviews
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the person who doesn't like to be carrying charging cords every where. Bonus is tough and waterproof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - super easy to install. Very slow to move temp up and down which takes some getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm happy with this product. Only problem I've encountered is the difficulty in opening the USB port.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok...but not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case/battery is heavier and not quite what I expected. Product is okay.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Snownut,

      We’re sorry that the Fre Power is a tad heavy for you comfort level and not exactly what you had in mind. If you have any specific questions or if we can help out at all with your case please do not hesitate to give our friendly customer service representatives a call at 1-855-419-7418.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great solution to heavy battery usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a decent case and I have been using LifeProof for years now. Great customer service as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great because it's a life proof case. I only issue is that it makes the iPhone as big as an iPhone plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for when your phone is almost out of battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when you are in a place where you don't really have a place to recharge your phone or don't have your charger with you. Bought it for my grandson so he would always have battery power in case of an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this case before now. Love the ability to charge my phone on the go without an outlet. I use my phone all day and sometimes need to charge more than once. This case holds enough charge to do exactly this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I've had. You should have a fast charging adapter so then your phone and case gets charged quicker. Also charge your case before putting on your phone. Other than that it's a great case gets the work done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to walk around with power adapter and cord... This case has it all and it's easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entry level phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my young daughter - great entry level phone with all he bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took more than one purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case either leaked or did not close properly. After returning two, three was the charm: great case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit and well made. Been using for over a month now and seems to be even better than my Fre.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Case for Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the case. I do wish the store had additional colors available my day of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lifeproof was a lifesaver for my iPhone 5, so it was a no-brainer when I purchased my iPhone 6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case. A little thick but when I dropped my phone, I didn't mind the thickness aymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great battery , bad plug in charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second one I purchased and the USB plug to case comes loose and does not charge any more !

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Seeyou96,

      Sorry to hear that your USB plug loosened up way too quickly! Fortunately, our expert representatives have a few troubleshooting tricks that they can try to fix the issue. Please feel welcome to give them a quick call at 1-888-533-0735, and they'll do what they can to help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger was great for the first couple of months but then it wouldnt fully charge the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Life proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, she used it a little over a month and informed me she has trouble with the connector connecting to the phone so it can charge, after further investigating, notice the connector broke inside, most likely caused by my daughter, so I'm actually giving it average rating as we have owned a competitor brand that lasted much longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems cheaply built and cracked right away. Not worth the price

    No, I would not recommend this to a friend
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