Customer Ratings & Reviews
- Model:
- 77-52786
- SKU:
- 4627900
to a friend
Customers are saying
Customers appreciate the extended battery life and the protection this case offers their iPhones. Many also find the waterproof feature beneficial, although some note the added bulk and weight. A few users experienced issues with charging and the screen protector.
This summary was generated by AI based on customer reviews.
2 cases broke within 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son got one case for Christmas and the charger just suddenly quit working so we bought another. It died within 2 days of purchasing it. My son knocked it off his desk on to the carpet and it just quit working.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Mommyof4,
We’re sorry that you and your son are having some bad luck with the FRE Power case. We assure you that this is not typical and we truly wish that you would have contacted us when the first case had trouble as our warranty is perfect for these kind of situations.
If you still have the second case please give us a call at 1-855-419-7418, and we will be more than happy to assist in any way that we can! If needed, we can easily get a warranty replacement set up for you.
Sincerely,
LifeProof Customer Service Team
DO NOT BUY THIS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am now on my second case that has failed(this one lasted a week).. the net is full of complaints on these , you will regret it!
No, I would not recommend this to a friendNOT WATERPROOF .. Charger port lets in water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.water got in case through charger port,phone broke
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Miszsmith,
We’re truly sorry that your iPhone 6/6s sustained water damage. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new LifeProof case since yours is compromised. Please feel free to reach out to us at 1-855-419-7418, and we can set this up for you.
Best,
LifeProof Customer Service Team