Customer Ratings & Reviews
- Model:
- 77-54458
- SKU:
- 5707420
to a friend
Customers are saying
Customers are enthusiastic about the extended battery life and the protection this case offers for their iPhones. Many appreciate its waterproof capabilities, although some find the added bulk and weight to be a drawback. While some users mention the case's higher price point, the positive feedback on protection and battery life seems to outweigh these concerns.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd case I've had. The first lasted just about a year then stopped working and this new one lasted less than a month and now the company doesn't make them anymore.... so I have a $100 piece of broken plastic..... thanks Best Buy.....
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there GantryGuy,
We're so sorry about our decision to discontinue the FRE Power cases. Currently, for those still within warranty, we are offering a regular replacement FRE case so that your iPhone is still protected. If this is an option that you would like to pursue, please feel free to call up our helpful representatives at 1-888-533-0735, and they'll get you taken care of!
Sincerely,
LifeProof Customer Service Team
Fell apart on day 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. Screen dented within hours, blue sealer just falls out when opening and is very difficult to get back in. Swam across the pool and just from being splashed I had water inside the case.
No, I would not recommend this to a friendSo Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case worked for three days. Returned it for an older model. I should have read reviews. Worst purchase I've made this year.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Chelsie,
We're so sorry to hear that the FRĒ Power case didn't work well for you. Had you contacted us, we would have loved to offer some helpful troubleshooting tips, but we also certainly understand your decision to return the product. If you have any other LifeProof questions, please feel free to reach out to our support team at 1-888-533-0735!
Warmly,
LifeProof Customer Service Team
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't keep water out and is not very reliable it doesn't charge anymore because I dropped it in some water
No, I would not recommend this to a friendReturned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally just to bulky of case, love protection possibly, still to much case for me
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Sweetness,
We apologize that the FRĒ Power case seems to be a little too bulky for your comfort level! We might recommend switching to our regular FRĒ case, which provides the same amount of protection, just in a much slimmer style. The FRĒ Power is a little bulkier due to the extra battery power, but without it, the normal FRĒ case is much sleeker. Please feel free to take a closer look by clicking on the link below, and call our helpful representatives at 1-888-533-0735 with any questions you may have!
https://www.bestbuy.com/site/lifeproof-fre-case-for-apple-iphone-6-and-6s-blue/4583100.p?skuId=4583100
Best,
LifeProof Customer Service Team
The cover is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery quit working in a few days. The phone would still charge.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Outacontrol,
Our apologies that your FRĒ Power case seems to have hit a dead end! Our expert representatives would love to take closer look at this to see if we can troubleshoot this, so please feel free to call them at 1-888-533-0735. They'll examine that case to see if there is a way to bring that battery back to life!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:Battery life
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case!! Easy to use. Hold the button down for 3 seconds and instant juice to your phone. Charges pretty quick i just put my phone in airplane mode and it charges faster!!
I would recommend this to a friend - Pros mentioned:Waterproof
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was truly a great case but it started to not charge my phone or the case after three weeks of having it. I really love it though. I was able to hit the charge button as soon as I knew my battery was getting extremely low and I wouldn't lose my phone call I was on. The waterproof feature worked wonders as well. It's a shame that it just stopped working.
I would recommend this to a friend Stay Away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing a Fre power case for my iPhone 6 and exactly after a year, sometimes sooner, they seem to stop charging. Unless you plan on buying a new case every year do not purchase this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there KenItachi,
We're sorry to hear that you experienced some bad luck with this FRĒ Power series! Had you contacted us, we would have been happy to help with a warranty replacement, but at this time, we have unfortuantely discontinued all of our FRĒ Power products. That being said, our friendly representatives would still love to try and troubleshoot the issue, so please feel free to give them a call at 1-888-533-0735. They'll be more than happy to help out!
Sincerely,
LifeProof Customer Service Team