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78%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      LifeProof Support Team 

      October 6, 2016

      Hi there,

      We are sorry that this FRE Power is letting you down. We honestly want to get some details and help out. Please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can.

      Sincerely,
      LifeProof Customer Service Team lifeproof

    • Brand Response

      LifeProof Support Team 

      October 6, 2016

      Hi JaeBird,

      We are sorry that this FRE Power is giving you a bit of trouble. That is strange that it is not charging your iPhone. As long as it is charged you should be able to push the button on the back for about three seconds to start charging the iPhone. Below is a link that will take you to a video that goes over all of the functions of the FRE Power case.

      https://www.youtube.com/watch?v=Omwi4BzD8dg

      If you have any questions please feel free to give us a call at 1-888-533-0735, and we will be happy to assist in any way that we can!

      Best,
      LifeProof Customer Service Team lifeproof