Customers highly value the Frē Protective Case's robust protection and water resistance, frequently praising its ease of use and lightweight design. However, some users noted concerns regarding sound quality and bulkiness, with a few mentioning challenges related to the screen protector and headphone jack compatibility. The price point also received some negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,586 reviews
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great phone case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone case that is easy to put on and protect your phone
This review is from LifeProof - FrēProtective Case for Apple iPhone 5, 5s and SE - Purple/Crushed Purple
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 4 out of 5 stars
Pretty good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case was for my daughter's phone. Someone carelessly got her phone wet at camp and I , for one, wasn't taking anymore chances.
Pros: keeps phone dry and better drop protection .
Cons: scratches easily, slightly muffled mic/speaker. The pop socket we purchase with the phone would not adhere properly with out intervention.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Not bulky like most cases.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Son really likes it. Says it’s not bulky and fits into his pocket without any difficulty. Friends are jealous
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
It is waterproof
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well, but after going river rafting I noticed some water around the charging port, perhaps more rubber should be there. My phone was ok though. Maybe opening & closing that small flap to charge everyday weakens it? Now I only use it when I know I'll be in/around water & use a regular case the rest of the time.
I would recommend this to a friend
Pros mentioned:
Waterproof, Weight
Rated 4 out of 5 stars
Great case. Highly recommend.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoying my case. It's lightweight and truly waterproof!
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Gray, Grind grey
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my niece and she loved it. It protects her IPod and allows her to still use her headphones.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Gray, Grind grey
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love my lifeproof case. This is my third purchased one. I drop my phone all the time and the phone has stayed intact. I even left my previous one in the rain and it was perfectly fine. The only complaint is after about a year and a half the edges come up a bit and eventually break off
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
durable case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my boss, it was his second case for his phone. Very durable for the type of business he is in.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so happy to find this phone case online. Best Buy always has a great selection and great shipping!
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Gray, Grind grey
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good protection for your iPhone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is replacing the same product I have had on my iPhone for the last 2 years. It was worn out but kept my cellphone in pristine condition. Replaced the case with the same product due to the excellent performance. It was a great deal considering the new case cost half of what the original one cost 2 years ago.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case . You can throw your phone down so many stairs and it will not break! Best case ever
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Truly LIFEPROOF!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally enjoying my iPhone's protection with the Fre LIFEPROOF case. It's still keeps my phone small enough to place in my arm band carrier when I am running! Had to exchange the original, because the side 'silencer' button on the case was actually broken, but BEST BUY and BEST customer service, I was able to exchange it out!
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this case for work. They guys work in water all day. Never had one returned for water damage.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Gray, Grind grey
I would recommend this to a friend
Cons mentioned:
Headphone jack
Rated 4 out of 5 stars
Awesome case!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After owning this case for myself awhile I bought this for my girlfriend. I didn't know how she would like it because it does take awhile to get used to it. Its an extremely tough case and because of this it kind of feels unnatural. It takes awhile to comprehend the headphone jack. Use the adapter that it comes with!
I would recommend this to a friend
Pros mentioned:
Waterproof
Cons mentioned:
Sound quality
Rated 4 out of 5 stars
Waterproof case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Waterproof case. Sounds muffled. Good quality case.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection, Water resistance
Rated 4 out of 5 stars
Good case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects phone from breakage and it is water proof
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Waterproof, Weight
Rated 3 out of 5 stars
works great for a while, altho it will break down
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is rugged, light, and supposed to be waterproof. I never tested it, but nice to know it should be. The case does break down over time. This is my third one. See how long it lasts. Still would recommend, especially at the current price.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Gray, Grind grey
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi Pben,
Although we're sorry to hear that you've seen so many FRĒ series fall in the line of duty, we're glad that they have kept your iPhone safe! Please note that in the event of any future case damage, our friendly representatives are always happy to send out a replacement via our warranty. Just give them a ring at 1-888-533-0735, and they'll be thrilled to help out!
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not have purchased a different case for this phone. It is for my 11 year old daughter so it was not an option. Superior protection for sure. The one reason I gave it four stars was the audio port. If you don't have the extender you can't use any headphones or audio cord. So careful not to lose the extender!
This review is from LifeProof - FrēProtective Case for Apple iPhone 5, 5s and SE - Purple/Crushed Purple
I would recommend this to a friend
Pros mentioned:
Waterproof
Rated 5 out of 5 stars
Very tough case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I put it in water for 30 minutes with my phone in the case and it was fine after. Definitely 100% waterproof. I think the case will last a while and be able to hold up to whatever conditions it experiences on all my action sports adventures like hiking, rock climbing, snowboarding etc.
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
It’s alright
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s all right I just wish the plastic screen wouldn’t keep coming off
This review is from LifeProof - Frē Protective Case for Apple iPhone 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi Cinder,
We're sorry to hear that your screen protector keeps jumping ship! Not to worry - our swashbuckling representatives won't make you walk the plank! Just give them a ring at 1-888-533-0735, and they'll ship you a warranty replacement case that will help you treasure your iPhone for a long time to come!