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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the Fre Protective Case's excellent protection and water resistance as significant advantages, frequently praising its ease of use and snug fit. However, some users express concerns about the integrated screen protector and the case's impact on sound quality during calls. A few also mention the price point as a potential drawback and some issues with the charging port cover. Overall, the case receives positive feedback for its protective qualities but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 375 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Best case for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case because it adds much needed protection with making your phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great for Outdoor lover!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life-proof has always been my go to case for anyone that is rough with their iPhone or generally needs to make sure the phone is protected at all times. Great for the reckless types! Waterproof and dust-proof helps out a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Extreme protection, too extreme?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as protection goes, this is a great case. However, it is not functional as a daily user unless you strictly use Bluetooth. Trying to speak through the microphone with hard for the other party to hear clearly most times and it’s incorporated screen protector can fog up and build moisture inside the case. Great for weekend outdoor activities, but that’s where it stops.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you're having troubles with your FRĒ case! That's certainly unusual. When you're installing your case, we suggest sliding your phone in speaker-end first, as this will help to properly align your speakers and microphones.

      As for that "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case, there are certain conditions that may cause this. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.

      If none of that helps, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Best iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter box since my first iPhone, went to switch to life proof and returned for otter box. I understand why no build in screen protection but can get a good on off Amazon that fits prefect along with the otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Amazing phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case, love the look and feel very slick. Keeps your phone protected for drop and water. I have drop my phone in this multiple times and it came out like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Waterproof

    Rated 5 out of 5 stars

    Waterproof case for my iPhone 11 is excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 2 piece, waterproof design of the Lifeproof Fre case. I’ve had Lifeproof for years and find them very durable and dependable. Fits my iPhome 11 like a glove!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent protection and it looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my previous LifeProof case, I do lawn service work, therefore my phones are exposed to the elements and alittle harsh handling. My old Iphone 6 was none to worst for the wear because of the protection offered by my old LifeProof case. My new case for an Iphone 11 seems very similar, so I have every reason to expect the same protection during this mowing season. The only problem with my old case was that the attachment that kept the cover for the power core input attached to the phone cover eventually worn out and the input cover was of course lost. Otherwise I was pleased enough to seek out another LifeProof cover for my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form fit. Thin and light. Good protection. No smudge surface. Because of the surface the phone is slightly more slippery so be aware. But worth it. Great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Lifeproof Fre Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, very protective. The only downside is the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Replaced my original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to remove the previous Fre case to clean and whatever I used left a residual film on the camera lens cover. It was just an alcohol wipe; my fault regardless. The new case seems to fit better and there were no issues with bubbles on the screen protector. I hope that the cover for the charger doesnt break off like the last one did.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second life proof case I have owned. Strong protection for your phone. A little on the expensive side but worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fits nicely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine so far. Easy install and lens is clear, others have noted an oily look, don’t see that at all. A little pricey though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    LifeProof case waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slim and waterproof very easy to install and clean ... the price is a little high but peace of mind is what your getting

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    It Will Do But Feels Like a Step Back...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal LifeProof customer since my first iPhone ten years ago. So far they've never let me down. However, on the iPhone 11 Fre model, they've returned to a design that I have never liked. In earlier models, the charging port was a side-open design with a thin piece of plastic that kept it connected to the case while open. Over time, this piece would start to wear. On later models, the Fre went to a front-to-back open design with a solid connection across the back. This was much more resistant to wear and didn't feel flimsy. Sad to say the Fre for iPhone 11 has returned to the side-open charge port design. I don't like it AT ALL. Especially since it makes it very difficult to charge my phone while hooked into a car holder. Overall though, it still does the job and I will continue protecting my phone with LifeProof....or as I like to say, "ME proof" - haha.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about any disappointment with the charge port on your FRĒ case! We'll be sure to get your thoughts passed up the ladder to our design team. Keep in mind, your case is covered under our amazing warranty, so should anything happen to your case, we're more than happy to get it replaced! Simply call us at 1-888-533-0735, and we can get you taken care of!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased life proof cases for all of my phones. Even though the iPhone 11 is water resistant I still want the best protection for it possible. I spend a large amount of my time out on the farm so dirt, dust, mud, and water protection are all crucial to the longevity of my phone. I have found this case to be of equal if not better quality than previous life proof cases and appreciate how the case is slimmed down from previous versions and overall feels like a very seamless addition to my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case; a bit on the pricy end, but a protective screen is built into the design. I had a slight difficulty getting it to secure around my phone completely; I'd say maybe 98% sealed... Unsure if it's a fault on my end, or difficulty in the design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far it has helped a few times & is very protective from a table to the floor, works very well..

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, but pricey. Got this because the otter box defender doesn't have screen protection anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fankyt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Keeps iPhone like new for years. No issues and great warrantee if you have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Won't use any other case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Lifeproof cases for years. I've had 3 iphones, waiting for the iOS to drop from support before upgrading. Every phone has looked new out of box when time to upgrade, no scratches, cracks, dent, screen issues. I upgrade the phone and it goes in a Lifeproof case at the store. Worth every penny. I play baseball and softball multiple times a week and never have any dirt in/around the phone in the case.

    I would recommend this to a friend
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