Customers are delighted by the Fre Protective Case's excellent protection and water resistance, finding it easy to use and a perfect fit for their iPhone 11 Pro. However, some customers expressed concerns about the screen protector's susceptibility to scratches and the relatively high price. A few also mentioned issues with the charging port cover's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 210 reviews
Pros mentioned:
Water resistance
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Second one I’ve had almost indestructible definitely water resistant dropped at 12 feet off the ladder no problem had it Under the water no problem Would recommend it to anyone it’s a little bulky but protects every time
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Great protector overall
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone protector already dropped a few times no damage only issue is edges of screen protector isn’t down on the screen far enough like there is a gap and so the phone doesn’t always register finger movements on the edges unless you push harder
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
It's super sturdy!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is sturdy and it's easy to use the phone. However, the front does have air bubbles. I would recommend it to a friend, only with the warning about the air bubbles on the face. I can live with it but someone else may not.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case but has flaw
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is great for protection against drops and liquids but the case doesn't sit flush against the phone, causing an air bubble to move around the screen. The staff at my local Best Buy told me there's nothing that can be done about it
I would recommend this to a friend
Pros mentioned:
Protection, Waterproof
Rated 5 out of 5 stars
Best Case Ever!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not my 1sr LifeProof case, had one on my iPhone 8 too. I not only love how this case protects my phone from drops, but also, absolutely love that it is waterproof!
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Protection plus Waterproof
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best protection for my expensive phone. The case is easy to put it on and it stays on. It hugs the device for ultimate protection.
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
Its ok, screen protector not clear
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case covers the phone ok, but the plastic screen protector causes bubbles/air pockets all over the face of the phone. I have cleaned the phone screen, screen protector with the provided cloth, and have removed and re-installed the phone into the case several times. No change. This is the first time I have had this problem with a LifeProof case.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi, Beee!
We're sorry to hear about your frustration with your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.
If that doesn't help with this, please give us a call at 1-888-533-0735, and we'd be more than happy to look into your warranty options.
Best, LifeProof Customer Service Team
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
It’s cool
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It protects. It preserves. It’s impossible to avoid the bubbles on the screen. Unless you maybe buy the screen protector they also sell to fill the void between the screen and case. But that’s more $...
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
iPhone Case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous case lasted over 5 years dropped numerous times and never broke the screen or the case until this last week must have landed just perfectly on the footing from approximately 9feet work in construction so it gets abused regularly in hot/cold/frigid,and rainy weather
Love that my phone is completely secured and don’t need to buy an additional screen protector
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bulk
Rated 5 out of 5 stars
slim fit
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect fit for iphone 11 pro! material is durable and isnt too bulky like other phones
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Awesome!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing cases, even if camera lens cover gets scratched it doesn’t seem to effect photo quality, but front screen protector does get scratched easily...
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve used lifeproof cases on my past 3 phones and never had any problems with protecting my phone. They all looked brand new when I upgraded.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Nice all around protective case.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case that doesn’t feel too bulky. Only issue is the “air bubbles.” But if you’ve had a LifeProof case before it’s nothing new.
I would recommend this to a friend
Pros mentioned:
Protection, Waterproof
Rated 5 out of 5 stars
Excellent Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent protective and waterproof case. It even has a built-in screen protector.
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 4 out of 5 stars
Expected
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As expected. Been buying this case for years. Camera wears away too fast but it does it’s job for waterproof
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Slim but protective
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case doesn’t add bulk to phone yet I feel it is very well protected. Thumbs up for sure.
I would recommend this to a friend
Rated 4 out of 5 stars
Best case available
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s the best case I’ve found, I have to replace it every year because I’m very hard on them.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Good product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product and fits very well, I’ve been using this brand since iPhone6, and no issues at all,
I would recommend this to a friend
Cons mentioned:
Price, Screen protector
Rated 5 out of 5 stars
nice case
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is to expensive...screen has bubbles....other wise great case
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
It’s Average
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The built-in screen protector gives you peace of mind along with the cover which also protects the camera lenses. However the bubbles on the screen never goes away. Installing it wasn’t difficult; however, you have to make sure that the knob is aligned as you insert your phone otherwise when you turn the knob to switch the ringer on/off it won’t work.
I would recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi, Timmy!
We're glad to hear that your FRĒ case is giving your some peace of mind, but we're bummed to hear about your disappointments with your screen protector! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. If that doesn't help, please don't hesitate to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you taken care of.