Customer Ratings & Reviews
- Model:
- 77-57164
- SKU:
- 6146101
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and water resistance offered by the FrĒ Protective Water-resistant Case for Apple® iPhone® X. Many appreciate the case's fit and lightweight design, while some find the screen protector to impact image clarity and the price to be high. Positive feedback also highlights the ease of use and overall quality of the case. However, a few customers noted that the case could be considered bulky.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always need extra battery life. Works like a charm!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, love the security & love Lifeproof.
I would recommend this to a friendExcellent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely buy it again. Love these cases.
I would recommend this to a friendExcellent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely buy it again. Love these cases.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as great as the last 6 !!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. Great look and feel for my new iPhone x
I would recommend this to a friendThe product was very easy to put on and very durab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great brand very thin and durable..
I would recommend this to a friendBest case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes this case.Great Product for iPhone.
I would recommend this to a friendGreat Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New owner of this product, nothing but good things
I would recommend this to a friendAudio issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these (personal and work phone) and they work great relative to protecting my phone. HOWEVER, I could not hear when I was on a call for the first case and couldn’t be heard for the other case.
No, I would not recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had many lifeproof fre cases on previous iphones (5, 5S, 6) and this one is a solid product. Everything is accessible, speaker and microphone work, screen is nice and visible.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Rahul,
We're thrilled to hear that your FRĒ series has hit a home run in terms of solid security! While we're confident that the case should maintain this winning streak, if you do happen to run into any future questions, please feel welcome to call our LifeProof players at 1-888-533-0735. They'll always be willing to step up to bat and help out!
Cheers,
LifeProof Customer Service Team
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great and just gets dirty real quick that’s why I rated a three it needs a different type of material for the life proof case the iPhone it self though is very well
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Lilijay2k,
We apologize that this FRĒ series is starting to dig up some dirt! Normally, we recommend wiping down our cases with a decent dose of soap and water, but if that isn't working, our spotless representatives would love to clean things up with a warranty claim. Please feel free to give them a buzz at 1-888-533-0735, and they'll send you a fresh new FRĒ - stat!
Cheers,
LifeProof Customer Service Team
- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking not bulky great protection from accidental drooping But people say than can barely hear me speaker hole is covered up
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there JoeBoy,
We hear you loud and clear - which is exactly the standard of audio quality that we expect from this FRĒ series! We apologize that you've been running into some rough sound interference, but not to worry - our helpful representatives will be more than happy to fix things up with a few reliable troubleshooting techniques. Just give them a ring at 1-888-533-0735, and before you know it, you'll be having crystal-clear phone calls once again!
Best,
LifeProof Customer Service Team
Good but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for the first two times I used it, but the third water was able to get inside. Still didn’t damage my phone, but kind of nervous to continue taking the chance.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Kaylee,
Third time's a charm...not! We apologize that this FRĒ series had a rough experience with some water. We certainly understand why you would feel apprehensive, and our friendly representatives definitely want to get your protection back to peak levels with a fresh new replacement. Please feel welcome to give them a ring at 1-888-533-0735, and they'll get a warranty claim started right away!
Best,
LifeProof Customer Service Team
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this case for a few days and returned it. The screen cover would stick to the screen and I had some troubles hearing people during phone conversations.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Sean,
We truly apologize that the FRĒ series didn't quite live up to expectations. Had you contacted us, we would have loved to help troubleshoot both of those issues to get you back to maximum protection, but we certainly understand your decision to return the item. We sincerely hope that this experience does not turn you away from LifeProof for good, and if you have any further inquiries, please feel welcome to call our wonderful representatives at 1-888-533-0735. They're always delighted to help out!
Best,
LifeProof Customer Service Team
- Pros mentioned:Water resistance
Make Sure You Are Ready For This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection and waterproof, but if you already have tempered glass, does not work well, if at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi SmallerTV,
We're sorry to see that this FRĒ series isn't getting along well with your tempered glass! We don't typically recommend using a separate screen protector in conjunction with the FRĒ, since this case already includes a built-in screen shield, and the two layers of security can sometimes cause issues with touch sensitivity. We're confident that the integrated barrier on the FRĒ should sufficiently safeguard your iPhone X display going forward, but if you run into any other questions, please don't hesitate to call our reliable representatives at 1-888-533-0735. They're always happy to help!
Sincerely,
LifeProof Customer Service Team
Not my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits and functions just fine. However it makes it very hard to hear and the person on the other end says it sounds muffled.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi awort,
We apologize that you've been experiencing some strange sound quality issues with this iPhone X FRĒ series! Fortunately, our LifeProof Lifeguards are just a call away at 1-888-533-0735, and they know exactly how to save the situation. Feel free to ring them up, and they'll rescue that audio signal with some simple troubleshooting tricks. You'll be back to crystal-clear phone calls again before you know it!
Best,
LifeProof Customer Service Team
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good idea Burgess was poorly put together it was a bit bulky and very uncomfortable to travel with
No, I would not recommend this to a friendOk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. It does the job for what we need, but in time, the lens starts getting blurry
No, I would not recommend this to a friendSolid Case, But.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you try it first. Great case, but cannot have tempered glass on - it will not work.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi thanos,
We apologize that this FRĒ series isn't becoming the best of friends with your tempered glass! True, we don't normally recommend using this specific case with an additional screen protector, since the combination of two layers of security can create issues with touch sensitivity. If you run into any other LifeProof questions or comments, our awesome representatives are always just a call away at 1-888-533-0735!
Cheers,
LifeProof Customer Service Team